Office Administration: ICB National Diploma

ICB Office Administration Diploma courses are scarce skills in South Africa. This means that every business needs an office administrator in the office.

Course Summary

Award type:
ICB National Diploma
Accredited by:
ICB, QCTO
Duration:
36 Months
Entrance Requirement:
Higher Certificate: Office Administration

Office Administration: ICB National Diploma is the final course of the ICB Office Administration Programme.  

Matric College

Subjects - Office Administration: ICB National Diploma

Here are the subjects that you will study for your Office Administration: ICB National Diploma course:

  • Business and Office Administration 3 (BOA3)
  • Financial Statements (FNST)
  • Management (MGMT)

Completion of Subjects of the Office Administration: ICB Higher Certificate

Remember, for you to proceed with Office Administration: ICB National Diploma, you must have completed the following ICB Office Administration Higher Certificate course subjects: 

  • Business and Office Administration (BOA2)
  • Human Resources Management and Labour Relations (HRLR)
  • Economics (ECON)

Career Opportunities

Here are some of the career opportunities available for you on completion of your Office Administration: ICB National Diploma

  • Office Administrator
  • Human Resource Administrator 
  • Receptionist
  • Office Assistant
  • Office Manager 
  • Marketing Administrator

What Will I Learn?

By the of this Diploma course you should be able to:
  • Use your advanced knowledge of Office Administration in a business setting
  • Use your advanced knowledge of Management techniques in a business environment
  • Account for business finances
  • Use your financial reporting skills in business settings
How ICB Can Change Your Life

Office Administration: ICB National Diploma Assessments

The ICB uses Portfolios of Evidence to conduct online assessments. During your studies, you will add assignments and tests to your Portfolio of Evidence. You will complete three assignments and two tests before you write your final exam. 

Your assignments and tests will contribute 30% of your final exam while your exam will contribute 70%.

Portfolio of Evidence

The Portfolio of Evidence is accessed through the ICB MACCI platform. MACCI is the online portal used by ICB students to access their Portfolio of Evidence. Your login details on the platform will be provided as soon as you register for your exams. 

Exams 

ICB exams are written throughout the year. For you to be allowed to write your final exams, you must meet the following conditions:

  • You must have completed all the assessments, that is, the three assignments and the two online tests
  • Your Portfolio of Evidence must have been submitted online before the start of an exam. For students who are writing the paper-based exam, the Portfolio of Evidence must be submitted at least 48 hours before the exams.

Online Exams 

Online exams are written during April, June, August, October, December, and February. The 3-hour exams start at 01:00 pm. An allowance of 30 minutes is given for the setting up of your computer. You will write your final exams on the MACCI platform. The actual dates can be found on the ICB website.

Paper-Based Exams

When you write a paper-based exam, you will have to go to an examination centre. Paper-based exams are written in March and August. The 3-hour exams start at 09:00 am. The actual dates can be found on the  ICB website.

How ICB Courses Are Assessed

With your Office Administration: ICB National Diploma, here is what you can do:

  • Look for employment opportunities
  • Go for further Studies

Look For Employment Opportunities

Having completed your Office Administration: ICB National Diploma you can look for employment opportunities. Remember the Office Administration course is a scarce skill. With scarce skills, your skills and knowledge are always in demand.

Go For Further Studies

You can also further studies on completion of your Office Administration: ICB  National Diploma. You can study other ICB Programmes or a NATED Programme at Matric College.

For you to be accepted into the ICB Office Administration Programme, you need to be a holder of one of the following qualifications: 

Matric

These are the two Matric Certificates that are accepted:

Matric Equivalent Qualification

Matric Equivalent courses are courses that are on the same NQF Level as a Matric Certificate, that is, NQF Level 4. Here are the two Matric Equivalent courses that are acceptable:

  1. Bookkeeping: ICB Further Education and Training
  2. Small Business and Financial Management: ICB National Certificate

Still do not qualify? Then enrol for the ICB Bridging Course. Here is what you need;

  • You must have completed and passed Grade 10
  • Be able to read, write and understand English 
  • Be able to study through distance learning 
  • Be 16 years or older

Completion of the Bridging and Course will allow you to study for the above Matric Equivalent Courses.

But remember, all ICB courses build on each other. To study for your Office Administration: ICB National Diploma, you must have completed your Office Administration: ICB Higher Certificate.

Can I Study Office Admin Without Matric?

No, you cannot study the ICB Office Administration Programme without Matric. You can however study the Programme with a Matric Equivalent Qualification as indicated above.

Office Administration means the coordination of office tasks to achieve an efficient workflow of office duties. It involves mobilising human financial and logistical resources to achieve the smooth running of the office environment.

Office Administration plays an important part in the running of any type of business or organisation. Here is what Office Administration can achieve for your business or organisation:

  • Keep track of the work being done
  • Keep track of work already done
  • Enables a business to run smoothly
  • Improves office productivity
  • Keeps records
  • Saves running costs
  • Focuses on organisational goals

As an Office Administrator, here are some of the skills that you need to be effective in your role: 

  • Organisational 
  • Communication
  • Computer 
  • Numeracy
  • Interpersonal communication
  • Time management

The functions of an Office Administrator depend on the size of the organisation. The duties also vary from business to business. Here are some of the responsibilities of an Office Administrator:

  • Coordinating office activities
  • Supervising Office Administrative staff
  • Managing arrangements for senior management
  • Managing correspondences
  • Report writing
  • trains office staff
  • Implements and monitors office policies and procedures

Why Choose To Study With Matric College?

Matric College will assist you in your journey to pursue a rewarding career. We will give you all the necessary help that you may require. As a distance learner, this is what we will do for you: 

  • We will provide you with textbooks 
  • We will provide you with study notes specially developed for distance learning students by our course experts
  • We will give you access to Facebook Study Groups with your fellow students and tutors
  • We will provide you with academic support from 08:00 am till 05:00 pm, Monday to Friday
  • We will assist you with creating your study timetable
  • We will prepare you for the exams

The duration depends on the type of Office Administration course you complete. It can take between 9 months to 36 months to complete an Office Administration course at Matric College. Here is the course duration for the ICB Office Administration Programme:

  1. Office Administration: ICB National Certificate (18 – 24 months)
  2. Office Administration: ICB Higher Certificate (9 – 28 months)
  3. Office Administration: Diploma (9 – 36 months)

To find out the fees for the ICB Office Administration courses, you can contact our course experts. They will explain everything you need to know about the course fees and payment options available to you.

There are 12 subjects in the ICB Office Administration Programme. Here is a list of the subjects you will study: 

  1. Business and Office Administration 1 (BOA1)
  2. Bookkeeping to Trial Balance (BKTB)
  3. Business Literacy (BUSL)
  4. Marketing Management and Public Relations (MMPR)
  5. Business Law and Administrative Practice (BLAP)
  6. Cost and Management Accounting (CMGT)
  7. Business and Office Administration 2 (BOA2)
  8. Human Resources Management and Labour Relations (HRLR)
  9. Economics (ECON)
  10. Business and Office Administration 3 (BAO3)
  11. Financial Statements (FNST)
  12. Management (MGMT)

The main subject in Office Administration Programme is the Business and Office Administration subject. This subject appears in the three ICB Office Administrations courses as follows: 

  • Business and Office Administration 1 (BOA1)
  • Business and Office Administration 2 (BOA2)
  • Business and Office Administration 3 (BOA3)

Yes, Office Administration covers one Accounting topic which is the Bookkeeping to Trial Balance (BKTB) subject.

Yes, Office Administration involves Math. This is because Office Administration involves accounting calculations that need Maths.

According to payscale.com, here is what Office Administrators earn:

LEVEL OF OFFICE ADMINISTRATORSAVERAGE MONTHLY SALARY
Entry-level (0 – 3 years of experience)R 5 000 per month
Middle (4 -9 years of experience)R 9 750 per month
Senior (over 10 years of experience)R 19 000 per month

Yes, Office Administration is a scarce skill. Employers are always looking out for candidates that have scarce skills.

Yes, you can secure an office job without experience. Here are the steps that may be helpful: 

  1. Study the ICB Office Administration Programme at Matric College 
  2. Gain the necessary skills and knowledge through the courses 
  3. Look for volunteer work or entry-level employment in Office Administration 
  4. Gain skills and work experience 
  5. Use these components to boost your CV 
  6. Apply for employment in Office Administration 
  7. Earn a decent salary 
  8. Grow your career as an Office Administrator

Application Process

At Matric College, we would want you to sail through towards attaining your Qualification. We aim to make our students enjoy their learning experience with us from registering to studying with us right up until you write your final exams. Here is what you need to do:  

  • Complete the Online Application form at the bottom of this page and register for the Office Administration: ICB National Diploma or Contact one of our course experts.
  • Within 5 – 7 days of your successful registration, your study material will be couriered to your door

How Do I Study Office Administration: ICB National Diploma?

Here are the steps that you can take to start studying for the Office Administration: ICB National Diploma:

Step 1:
Upon successful completion of your registration, we will courier your study materials to where you live.

Step 2: Register as an ICB student on the ICB Student Portal 

Step 3: Register your student account on MACCI to build your Portfolio of Evidence

Step 4: Complete and submit your assignments on MACCI

Step 5: Write open book tests online using the MACCI Portal

Step 6: Complete the exam entry form on the ICB Student Portal to register for the final exam

Step 7: Write your ICB final exam online or in-person (remember to submit your digital portfolio)

Step 8: Matric College will issue your ICB Qualification once it is received from ICB and FASSET.

When Can I Start Studying Office Administration: ICB National Certificate?

With ICB courses, you can start studying at any time. Studying via distance learning allows you to apply when you are ready and according to the ICB exam dates.

Where Can I Study Office Administration: ICB National Certificate?

You can study Office Administration: ICB National Diploma at Matric College. We are an official Training Provider of ICB Programmes.

Matric College Office Administration: ICB National Certificate Facebook Group

Here is the link for you to join our ICB Courses Facebook Study Group ICB Courses Offered by Matric College

Frequently Asked Questions

The Institute of Certified Bookkeepers (ICB) is an Independent External Examination body. The body has been in existence since 1931. This means that they do not offer tuition or study material. Accredited Learning Providers, like Matric College, offer the tuition on their behalf.

ICB

The ICB Student Portal is one of two online portals where students can do the following:

  • Register as an ICB Student
  • Register for the ICB Exam
  • Retrieve digital copies of official documents and Qualification Certificates
  • Pay ICB Associated Fees
  • Update Personal Details

ICB Student Portal

ICB MACCI is an online portal where students can:

  • Monitor the progress of their course
  • Complete and submit assignments
  • Write Online Tests, Exams and Assignments

macci digital portfolio

Yes, at ICB you can apply for Recognition of Prior Learning (RPL) for any work experience or studies completed within 5 years of starting an ICB Programme.

Work experience credits are awarded from a competency exam and previous studies credits are awarded if it is recognised on the National Qualifications Framework (NQF) and the qualification has a South African Qualifications Authority (SAQA) ID.

You will need to apply to ICB for study exemptions.

It Is Important To Note That Credit Exemptions Are Not Guaranteed.

Yes, the ICB has associated fees for all the programmes and courses they offer which are payable to the ICB. Associated fees include:

  • Registration Fees
  • Exam-Related Fees
  • And Recognition of Prior Learning Fees

ICB Courses- Price List

Above are the most updated prices of fees due to the ICB. Fees are correct as of the date of publication and are subject to change.

Once your results have been audited and your Qualification is conferred for Graduation, ICB will direct FASSET to prepare your Certificate which then gets sent to Matric College where you will be awarded your Qualification. 

This process takes 3 – 6 Months.

No, an Office Administrator is not a Secretary. Office Administrators have more responsibilities than that of a Secretary. A Secretary performs clerical duties and may report to an Office Administrator.

No, an Office administrator is not a Receptionist.

An Office Administrator has more responsibilities than a Receptionist. An Administrator works independently and is a decision-maker.

A receptionist interacts with internal and external visitors. He / She is on the frontline of the organisation. In addition, a Receptionist also receives and makes calls. He / She may report to the Office Administrator.

Other ICB Office Administration Courses:

ICB Office Admin National certificate

ICB National Certificate Office Administration

ICB National Certificate Office Administration

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ICB Office Administration Higher Certificate

ICB Higher Certificate Office Administration

ICB Higher Certificate Office Administration

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ICB Office Administration

ICB Office Administration Course List

ICB Office Administration Course List

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Author: Collin Wilbesi

Editor: Amy Venter
Date Published: February 22, 2022

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