ICB Office Administration Courses

The Institute of Certified Bookkeepers (ICB) offers 3 ICB Office Administration courses for students who are interested in working in an office environment. Here are the three Office Administration courses offered by ICB:

  1. ICB Office Administration: Certificate (SAQA ID: 23618) – NQF Level 5
  2. ICB Office Administration: Higher Certificate (SAQA ID: 23619) – NQF Level 5
  3. ICB Office Administration: Diploma (SAQA ID: 35958) – NQF Level 6

First, you will find out what Office Administration is and who the ICB is and then you will read further about the three ICB Office Administration courses offered at Matric College.

ICB Courses

What is Office Administration?

Office Administration is a set of day-to-day tasks in the workplace that include maintaining buildings and facilities, financial planning, and managing records. People who go into this field of study are usually referred to as Office Administrators or Office Managers.

Office Administration is a highly sought-after qualification at this point in time. Its beauty? It holds value in every single industry. Hardly any company can function without the refined skills of an office administrator! 

What Are Some Of The Main Office Administrative Duties?

Office Administrators perform a whole list of clerical duties. Here are the three main duties:

  1. Filling,
  2. Research
  3. And sometimes Human Resources

An Office Administrators’ duties are not limited to the list above. This all depends on the type of company you work for.

Each company has a certain field of focus and you should determine which field of focus you prefer more.

To find out more about the above-mentioned duties, read below.

Filing

This requires you to keep documents in a safe place, whether it be hard copies, electronic copies, or as is often the case, both. Documents that are not taken care of can get lost or damaged.

A filing system is extremely important for any business because it records important information that can be easily forgotten. It also makes it easy for people to find relevant information when needed.

Research

To collect information about a topic, you have to do a careful and organised study of the topic. Research includes anything related to the office. This could include financial records of the company as well as certain budgets for certain departments within the company.

Human Resource Management

An Office Administrator performs basic HR duties, but most importantly they support managers and employees. These duties include recruiting, hiring, training and managing a team of people. 

This list of duties will differ from company to company, depending on its needs, but whatever these needs are, they all require an Office Administrator. 

The ICB Office Administration programme teaches students a combination of Bookkeeping and skills related to running an office.

Who Is ICB?

The Institute of Certified Bookkeepers (ICB) is an Independent External Examinations body. This means that they administer their own examinations. These exams determine the competency of students progress 

They are NOT a training provider (college or university), which means you will NOT receive any study material or training from them. They do, however, accredit colleges to provide the training and study material.

ICB offers its programmes through 500 approved training providers registered with the Department of Higher Education and Training (DHET).

ICB has been appointed by QCTO (Quality Council for Trades and Occupations). The QCTO allows ICB to conduct examinations on a number of registered qualifications that are on the NQF (National Quality Framework). 

The NQF is the educational system in South Africa that determines which level of education you have achieved. For example, a Matric Certificate is at NQF Level 4.

What Courses Are Offered By ICB?

The Institute of Certified Bookkeepers has three study programmes, mainly:

How To Get Into The Office Administration Field

If you are looking at getting into the Office Administration field you can follow these 3 simple steps:

  • Step 1: Complete High School
  • Step 2: Acquire Skills
  • Step 3: Complete an ICB Office Administration course

Step 1 Complete High School

The first step to starting your career in the Office Administration field is to complete Matric. With the ICB Office Administration course, you have three options:

  1. Complete your Matric in High School – National Senior Certificate
  2. Complete your Matric as an adult – Senior Certificate (Amended)
  3. Complete a Matric Equivalent Course – ICB Small Business Financial Management OR ICB Senior Bookkeeping course

Complete Your Matric In High School

You have to complete Matric in High School. This qualification is completed between the ages of 18-21. After you have completed your High School career, you will receive a National Senior Certificate. 

With this certificate, you can apply for the ICB Office Administration course. You can pass with any of the following pass levels:

  • Bachelor’s Degree Pass
  • Diploma Pass
  • Higher Certificate Pass
  • National Senior Certificate Pass

Bachelor’s Degree Pass

To obtain this certificate, you must meet the following requirements:

  • 40% for your Home Language
  • 50% for four other Higher Credit subjects
  • 30% for two other subjects 

What Does My APS Score Look Like?

APS Score Bachelors Degree - Matric College

Diploma Pass

To obtain this certificate, you must meet the following requirements:

  • 40% for your Home Language
  • 40% for four other High Credit subjects
  • 30% for two other subjects 

What Does My APS Score Look Like?

APS Score Diploma Pass - Matric College

Watch Our Principal Discuss What You Can Study With A Diploma Pass

Higher Certificate Pass

To obtain this certificate, you must meet the following requirements:

    • 40% in your Home Language
    • 40% in two other subjects
    • 30% for three other subjects 
  • One of your Home Languages must be English or Afrikaans to qualify for this certificate

What Does My APS Score Look Like?

Watch Our Principal Discuss What You Can Study With Higher Certificate Pass

National Certificate Pass

To obtain this certificate, you must meet the following requirements:

  • 40% in your home language 
  • 40% in two other subjects 
  • 30% in your other subjects 
  • You can fail one subject, even if it is your First Additional Language

What Does My APS Score Look Like?

APS Score National Senior Certificate and Senior Certificate (Amended)

If you do not meet the minimum requirements, you will get a failed statement of results. Your statement of results will indicate that you have not completed a few subjects. The statement of results is not the same as the certificate.

Options if I have matric- Matric College

Complete Your Matric As An Adult

If you did not get the opportunity to complete your Matric in high school, you can complete your Matric as an adult. Matric College offers an Adult Matric course. Here is everything you need to know about this course.

Entry Requirements

You have to meet the following entry requirements to complete this course:

ABET Levels explained by Matric College

Complete A Matric Equivalent Course

These courses are on the same NQF Level as a Matric Certificate. Both Matric Equivalent Certificates and Matric Certificates are at NQF Level 4. Here are the two Matric Equivalent Courses ICB offers:

  1. Senior Bookkeeping: Further Education and Training Certificate (SAQA ID: 58376)
  2. Small Business Financial Management: National Certificate (SAQA ID: 48736)

Senior Bookkeeping: Further Education and Training Certificate (SAQA ID: 58376)

This is the first course you can complete if you do not have a Matric Certificate. It also falls under the Financial Accounting programme, which means students will not only get an NQF Level 4 qualification but also gain basic Financial Accounting skills.

Entry Requirements

Here are the entry requirements for this Matric Equivalent course:

    • Be at least 16 years or older
    • Have a Grade 10 certificate
    • Understand English
    • Study through distance learning
Junior Bookkeeping for Small Business Financial Management

Junior Bookkeeping: National Certificate (SAQA ID: 58375)

This is not a Matric Equivalent course BUT you have to complete this course to complete the Senior Bookkeeping course. This course is at NQF Level 3 which is equivalent to Grade 11.

Entry Requirements

Here are the minimum requirements you need to complete this course:

  • Be at least 16 years or older
  • Have a Grade 10 certificate
  • Understand English
  • Study through distance learning

Small Business Financial Management: National Certificate (SAQA ID: 48736)

This is the second course you can complete if you do not have a Matric Certificate. It also falls under the Business Management programme, which means students will not only get an NQF 4 qualification but also gain basic Business Management skills.

Entry Requirements

Here are the entry requirements for this Matric Equivalent course:

Step 2 Acquire Skills 

Here are the 6 ways you can acquire skills to get into the Office Administration field:

  • Find a company that specialises in Office Administration
  • Network with people in Office Administration
  • Find a mentor
  • Challenge yourself
  • Volunteer at a non-profit organisation
  • Participate in a variety of projects

Find A Company That Specialises In Office Administration

Research a company that offers Office Administrative training OR ask the company you are currently working for if they offer bursaries or funding for further training. You can also consider getting training from the current company you are working for.

Network With People In Office Administration

You can join organisations that promote Office Administrative skills. For example, you can join professional bodies, participate in committees and even attend seminars and educational events. This is how you will meet new people with the same interest and knowledge as you. You can ask all the questions that you may have and learn from people that have been working in this field for years.

Find A Mentor

If you are currently working and you have a department that focuses on the Office Administration field, you can ask your employer if you can gain some experience. Find a mentor who specialises in the field you are interested in. A good mentor is someone who has good habits. If you are learning from someone, you do not want to learn or embrace their bad habits.

Challenge Yourself

Do you feel like you are not progressing in your current working environment? Then you should take on new challenges. Ask your manager or supervisor for ways you can improve or gain new skills. This indicates that you are taking initiative and want to improve your current skills.

Volunteer At A Non-Profit Organisation

If you cannot find opportunities at your current job OR you discover that companies are not willing to give you the opportunity to gain experience, you should try working for free. Volunteering at a non-profit organisation does not only show your willingness to learn BUT also shows that you care about your community.

Participate In A Variety Of Projects

If your employer is looking for assistance in other departments that will give you these skills then you should volunteer. You will learn new skills and you will impress your employer because you are willing to help others. You can also stay on top of trends by reading about these skills online OR simply going to the library. There might be many skills that you already have, some that you might need to brush up on and other skills you are not aware of.

(Step 3) Complete An ICB Office Administration Course

This is the final and most important step to gain Office Administrative skills. You have to get educational training and one of the best ways to get the training is to further your studies. Your options are endless if you have passed Matric with a Bachelor’s Degree.

Entry requirements at university - Matric College

At Matric College you can complete our Office Administration courses at any pass level. You can also complete our courses with a Matric Equivalent Certificate. Find out which ICB Office Administration course would be best for you and how far you want to further your studies.

Which Course Is Best For Office Administration?

The ICB offers some of the best Office Administration courses. All of their courses are internationally and nationally accredited. Here is a list of all of our ICB Office Administration courses:

  • (Foundation Level) ICB Office Administration: Certificate 
    • SAQA ID: 23618
  • (Intermediate Level) ICB Office Administration: Higher Certificate 
    • SAQA ID: 23619
  • (Advanced Level) ICB Office Administration: Diploma 
    • SAQA ID: 35958

Each one of these courses builds on one another. You must complete the first course to complete the next course. If you choose to do the subjects separately, they will count as separate courses as well.

The great thing about ICB courses is that you can move from one programme to another. This means if you want to complete a Financial Accounting course after you have completed your Office Administration course, you can, by using your credits from the previous course.

Some of the subjects are the same which means you will not have to repeat them in the next stream you choose to complete.

(Foundation Level) ICB Office Administration: Certificate (SAQA ID: 23618)

This is the first level of the course. In this course students focus on the basics of Office Administration. Once you have completed this course, you can apply for the Intermediate Level ICB Office Administration: Higher Certificate course.

Entry Requirements

To gain entry to this course you must meet the following requirements:

Duration

18 to 24 months recommended.

What Is The Major For This Course?

The major for this course is Business and Office Administration 1. This subject is seen throughout all of the ICB Office Administration courses. Its difficulty level also increases and you will gain in-depth knowledge of the subject.

What Are The Subjects For The Office Administration Certificate Course?

Here is a list of the subjects offered in this course:

  • Business and Office Administration 1
  • Bookkeeping to Trial Balance 
  • Business Literacy
  • Marketing Management and Public Relations 
  • Business Law and Administrative Practice
  • Cost and Management Accounting

What Will I Learn?

You will learn how to communicate effectively in a business setting and learn how to record and manage basic finances. You can apply your basic knowledge of Bookkeeping to Trial Balance and Cost and Management Accounting in a financial working environment.

You are not only limited to the above-mentioned skills, you also gain Marketing Management and Administrative Practices in an office environment such as a Receptionist role.

Career Opportunities

Here are the career opportunities for the ICB Office Administration Certificate course:

  • Junior Office Administrator
  • Receptionist
  • Office Assistant
  • Public Relations Officer
  • Marketing Administrator

Can I Get A Job With An Office Administration Certificate?

Yes, not only can you get a job with an Office Administration Certificate, but this is also the starting point for a successful career as an Office Administrator. 

What Jobs Can You Get With an Office Administration Certificate?

These are the types of careers you can get into after completing your Office Administration Certificate:

  • Junior Office Administrator
  • Receptionist
  • Office Assistant
  • Public Relations Officer
  • Marketing Administrator
  • Marketing Team Leader

(Intermediate Level) ICB Office Administration: Higher Certificate (SAQA ID: 23619)

This is the second level of the programme. In this course, students focus on more than the basics of Office Administration. You must complete the first ICB Office Administration Certificate course to gain entry to this course. 

You can apply for the (Advanced Level) ICB Office Administration Higher Certificate course after you have completed the (Intermediate Level) ICB Office Administration Higher Certificate course.

Entry Requirements

Duration

9 to 28 months recommended.

What Is The Main Subject For The Office Administration Course?

The main subject for this course is Business and Office Administration 2. This subject is seen throughout all of the ICB Office Administration courses. Its difficulty level also progresses and you will gain in-depth knowledge of the subject.

What Are The Subjects For The Office Administration Higher Certificate Course?

Here is a list of the subjects offered in this course:

  • Business and Office Administration 2
  • Human Resources Management and Labour Relations
  • Economics

What Will I Learn?

You will learn more about your Business and Office Administration subject. At this point in your studies, you will also learn more about Human Resource Management and Labour Relations. This means that you will learn about recruiting, training and supporting employees.

You will also learn the basics of Economics. This subject will teach you about the market economy and the role of the government and how this affects business.

Career Opportunities

There are many career opportunities once you have completed the ICB Office Administration Higher Certificate course. With this specific qualification, many potential career doors open up.

These include: 

  • Junior Office Administrator
  • Receptionist
  • Office Assistant
  • Public Relations Officer
  • Marketing Administrator
  • Marketing Team Leader
  • General Office Manager
  • Human Resource Administrator
  • Labour Relations Administrator 
  • Secretary
  • Senior Office Administrator

(Advanced Level) ICB Office Administration: Diploma (SAQA ID: 35958)

This is the third level and final level of the programme. In this programme, students focus on the most advanced level of Office Administration. You must complete the first (ICB Office Administration: Certificate) course and the second (ICB Office Administration: Higher Certificate) course to gain entry to this course. 

Once you have completed the (Advanced Level) ICB Office Administration: Diploma programme, you can further your studies at a university.

eACH UNIVERSITY HAS ITS OWN REQUIREMENTS

Entry Requirements

Duration

9 to 36 months recommended.

What Is The Main Subject For This Course?

The main subject for this course is Business and Office Administration 3. This subject is seen throughout all of the ICB Office Administration courses. Its difficulty level also progresses and you will gain in-depth knowledge of the subject.

What Are The Subjects For The Office Administration Diploma Course?

Here is a list of the subjects offered in this course:

  • Business and Office Administration 3
  • Financial Statements
  • Management

Watch Our Principal Jan Badenhorst, Discuss The Different Subjects For Each ICB Office Administration Course

What Will I Learn?

You will get an advanced level of understanding of the Business and Office Administration subject. You will also learn how to check, record and create financial statements. This is also the point in your studies where you will learn how to manage a group of people.

Career Opportunities

There are many career opportunities once you have completed the ICB Office Administration Certificate course. With this specific qualification, many potential career doors open up.

These include:

  • Administrative Manager
  • Business Brand Manager
  • General Office Manager
  • Human Resource Administrator
  • Junior Office Administrator
  • Labour Relations Administrator 
  • Marketing Administrator
  • Marketing Team Leader
  • Office Assistant
  • Office Manager
  • Public Relations Communications Manager
  • Public Relations Officer
  • Public Relations Manager
  • Receptionist
  • Secretary
  • Senior Office Administrator

What Is The Difference Between Office Administration And Office Management?

Here are the main differences between Office Administration and Office Management:

Office Admin VS Office Management - Matric College

What Is The Difference Between Office Administration And Business Administration?

Here are the main differences between Office Administration and Business Administration:

whats the difference between office administration and business administration

What Is The Importance Of Office Administration?

Office Administration is important for many reasons and companies need these skills for the following reasons:

  • Effortless working environment
  • Ensures targets are met
  • Promotes loyalty
  • Manages change
  • Providing New Ideas

Effortless Working Environment

An Office Administrator is just what a company needs to keep the working environment running smoothly. Without this, the office could be chaotic. Office Administration also manages productivity, which is a key factor in determining whether work is being done on time.

Ensures Targets Are Met

Targets determine that goals have been met or exceeded. Office Administrators help employees understand the importance of the company’s objective and how this will benefit them. It also promotes teamwork.

Promotes Loyalty

Effective leadership from Office Administrators encourages employees to do the best they can. If the Office Administrators praise employees when needed and compensate them for their hard work then employees will remain loyal and motivated to continue their work.

It Manages Change

Office Administrators help plan change and it makes sure that it is presented at the right time and in the right manner. Some individuals are against sudden changes being implemented in a company and this is because they do not understand it OR it has not been introduced to them over time. Office Administrators make this process easier.

Providing New Ideas

Office Administration is an ever-changing industry and promotes new ideas. This means that you have to think of better ways or ideas to improve existing work. This keeps the company updated on trends. This allows the company to grow.

Is The ICB Office Administration Course In Demand?

Yes, the ICB Office Administration course is in demand. Here are the two main reasons why:

  1. It is a scarce skill in South Africa
  2. It is internationally recognised

Office Administration Is A Scarce Skill In South Africa

A scarce skill is a skill that is in demand. This means that companies need people who have these skills or qualifications. If you have a scarce skill qualification employers tend to hire you because they need someone with your particular skill-set.

Not only does this make you more employable BUT you also stand a chance of earning a decent salary.

Is Administration A Skill?

Yes, administration is a skill. These are the different types of administration skills you can get:

  1. Making Calls
  2. Creating and checking emails
  3. Writing down important information
  4. Listening to your colleagues
  5. Having great communication skills
  6. Have the ability to edit a few things

It Is Internationally Recognised?

This means that you can apply for work abroad. All ICB courses are recognised by international professional bodies for either membership and / or exemptions. Here is a list of these professional bodies:

  • ACCA: (Association of Chartered Certified Accountants – UK)
  • CIMA: (Chartered Institute of Management Accountants – UK)
  • IAB: (International Association of Bookkeepers – UK)
  • IAAP: (International Association of Accounting Professionals – UK)

Office Administration Salaries: How Much Do You Make?

Your salary is determined by two things:

  • The type of career you choose 
  • Your years of experience 

The Type Of Career You Choose

There are many careers that you can go into once you have completed an Office Administration course. Here are some of the careers you can choose from and the salary you could earn:

Office Administration careers salary
what does an office administrator earn in South Africa?

Your Years Of Experience

The number of years you have worked in the Office Administration field determines your salary. Here is what you can expect:

As mentioned above the different levels of work experience determine your salary. Here are the three levels explained in detail:

  1. Entry Level
  2. Intermediate Level
  3. Senior Level

 

Office administration salary depending on your years of experience

Entry Level

With less than three years’ experience, an entry-level Office Administrator can expect to earn an average of R8 000 per month.

Intermediate Level

With 4-9 years of experience, an intermediate level Office Administrator can expect to earn R9 500 on average.

Senior Level

On average, a senior level Office Administrator with 10-20 years experience earns R10 000. You can earn an average of R15 000 if you have more than 20 years of experience.

Office Administration salary may vary

What Is The Highest Paying Administrative Job?

Here is an image demonstrates the highest paying administrative jobs:

What Is The Highest Paying Administrative Job?

Can I Study An ICB Office Administration Course Without Matric?

No, you cannot study an ICB Office Administration course without Matric. You can however complete our ICB bridging course (ICB Junior Bookkeeping: National Certificate). You only need to have a Grade 10 certificate to apply for the bridging course. With this course, you can study your way up to the first ICB Office Administration: Certificate course.

Is The ICB Office Administration A Good Course?

Yes, the ICB Office Administration is a good programme. Many people might not know this BUT companies need to employ people that can run their offices for them. With an Office Administration career, you can always grow. There are many skills you can learn and many fields you can go into. There are also many benefits to studying an Office Administrative course.

The Benefits Of All The ICB Courses

Not only is this career considered a scarce skill in South Africa, but it also comes with an array of other benefits!

  • Earn while you study

            The great thing about ICB courses is that they are all long-distance learning! That means that you can further your studies while you continue to work! 

  • Study from home

            Because the institution offers long-distance learning, you can do all of your work from the comfort of your home! Or wherever you see fit! 

  • Save on transport

           You are not going to classes, you are not moving around, you are working from home! That means that you do not have to pay transport money to get to              school! Sounds like a win, win! 

  • Internationally and nationally recognised

            All ICB accredited courses are internationally and nationally recognised. That means that with your qualification, you can work anywhere in the world! 

  • Take the exams when you are ready

            The ICB programmes allow you to choose when you are ready to write your exams. You can finally fit studying into your busy schedule and write when                 you know you are ready! 

  • You have options

           ICB qualifications are well known by employers. This means that you will have a lot of employers eager to employ somebody with your high-quality         

           qualification! More employment options are a great way to find your desired career.

Jan Badenhorst, CEO of Matric College, discusses everything you need to know about the subjects for our ICB Office Administration Courses

All our ICB Office Administration Courses

ICB Office Administration National Certificate

Matric College offers a National Certificate Course in ICB Office Administration to give you the tools to successfully run an entire office! Apply today!

ICB Office Administration Higher Certificate

Matric College offers an ICB Office Administration Higher Certificate that will give you all the skills needed to start your office administration journey!

ICB Office Administration National Diploma

Are you looking to grow your office administrative skill set and start running an office smoothly? Apply for our ICB Office Administration Course today.

Author: Jesme Africa

Updated: 20 December 2021

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