Tourism Management: Certificate Course

The Tourism Management Certificate course equips students with the skills and knowledge to run and manage tourism establishments. You can use this qualification to look for employment opportunities or run your own business.

Tourism Management Certificate Course

Tourism Management Certificate Course - Subjects

  • Introduction to Business English
  • Tourism Management
  • First Aid
  • Customer Satisfaction

Career Opportunities

Here are your career choices with a Tourism Management Certificate Course:

  • Front Desk Clerk
  • Valet 
  • Concierge
  • Events Manager 
  • Hotel Or Resort Manager 
  • Spa Manager – 
  • Housekeeper 
  • Tour Operator 
  • Tourism Marketing Manager

What Will I Learn?

Here is what you will learn in the following subjects:

  • Introduction to Business English
  • Tourism Management
  • First Aid
  • Customer Satisfaction

Introduction to Business English

Here is what you will learn:

  • Verbal and non-verbal communication
  • Business language
  • Speaking skill
  • Writing skills 
  • Reading skills

Tourism Management

Here is what you will learn:

  • Managing visitor attractions
  • Managing visitor transport
  • Managing visitor accommodation
  • Introduction to tourism
  • History of tourism

First Aid

Here is what you will learn:

  • Medical emergencies
  • Injury emergencies
  • Environmental emergencies
  • Basic of CPR (Cardiopulmonary Resuscitation)

Customer Satisfaction

Here is what you will learn:

  • Customer relations
  • Customer problem-solving
  • Customer feedback

Tourism Management Certificate Course - Assessments

There are no formal examinations for these courses. You will be assessed through the assignments that you will submit. You will be required to submit three assignments for each of the subjects.

Assignments

You will be assessed through assignments. You will submit three assignments per subject. You must achieve a minimum of 50% for you to pass. In the event that you do not achieve this mark, you will be required to rewrite until you, you pass the assignment.

Exams

There are no formal exams in this course. You will be assessed through the assignments that you submit. You will be required to achieve at least 50% for the three assignments that you writ per subject for you to be able to gain your Certificate.

A Tourism management certificate course is a Short Course that equips students with the skills and knowledge of how to run a tourism business. Remember, a Short course imparts skills that are specific to what you are studying.

Here are the courses that are best for Tourism Management:

No. Tourist management does not have Maths. Neither are you required to have Maths to study Tourism Management. Here are the requirements for studying the Tourism Management certificate course:

With a Tourism Management Certificate, you can look for entry-level job opportunities, or you can choose to study other tourism-related Short Courses. Here are the other tourism-related Short Courses that you can study:

Here is the recommended duration of the Tourism Management courses:

COURSERECOMMENDED DURATION
Tourism Management: Short Course4 months
Tourism Management: Certificate Course8 months
Tourism Management: Comprehensive Course12 months

Here is what you should study Tourism Management:

  • It is a booming industry
  • It is people-centred
  • You can work anywhere
  • Wide career choices
  • There is variety

It Is A Booming Industry

Tourism is a booming industry. It is a high growth industry. There was however a setback in the industry due to the COVID-19 pandemic. The sector is picking up now. It is estimated that the number of tourists in South Africa will reach 19.9 million by 2023 from a figure of 16.44 million in 2018.

It Is People-Centred

Tourism is people-centred. This means that you will interact with people, mostly from foreign lands, on a day-to-day basis. You will learn about their different cultures and their expectations. You can also learn about their countries and their countries’ histories.

You Can Work Anywhere

A career in tourism does not limit you to work in a specific region, country or continent. You can work anywhere in South Africa or in the world. Careers in Tourism can be practised anywhere.

Wide Career Choices 

In tourism, there is a wide choice of careers. Here are some of the tourism sectors that you can be employed in:

  • Travel agencies
  • Travel wholesalers
  • Visitor Information Centres
  • Tour Operators
  • Events and tourism services 

There Is A Variety

In tourism. Every day is different. You will meet different people. You will have new challenges for that day. You will meet tourists with different expectations, motivations and opinions. All this will make your job exciting.

Salaries in tourism differ according to positions and experiences. Here are some of the average salaries in the industry:

PROFESSIONAVERAGE SALARY / MONTH
Travel AgentR 17 500.00
HousekeeperR 17 500.00
WaiterR 13 500.00
SommelierR 18 000.00
ChefR 19 000.00
Tour GuideR 21 500.00
Front Desk OperatorR 16 000.00
Food and Beverages ManagerR 17 500.00

You can study Tourism Management with any Matric pass. Here are the minimum requirements for the Tourism management short course: 

Your Next Step Is To Get Your Tourism Management Comprehensive Course

After completing your Tourism Management Comprehensive course, your next step is to study for the Tourism Management Comprehensive course.

Why Choose To Study With Matric College?

Here is why you should study at Matric College:

  • There is no commuting for lessons
  • You study at your own pace
  • There is flexibility as there are no routines associated with attending college 
  • Work and learn at the same time. You will be able to fund your studies  
  • There are tutors available to assist you 
  • We provide you with textbooks and study notes

The tourism industry is made up of different jobs. These range from the shop floor level, supervisory positions, middle management positions, management positions and executive management positions. 

All the different jobs at the different corporate levels are what are referred to as tourism careers.

In South Africa, Tourism Certification is an instrument that is used to make operators aware of their responsibility to practice sustainable tourism. Sustainable tourism is the responsible use of natural resources to ensure that they are conserved. It also involves implementing methods within their establishments that promote the conservation of nature. 

For example, the use of recyclable containers for water instead of disposable plastic bottles.

Yes, Flight attendants are certified. Flight attendants are required to complete their employer’s initial training programme and pass an exam. Attendants are certified for specific types of aircraft and must be retrained on each type of aircraft that they must work on.

The training programme for Flight Attendants is usually three to six weeks. However, there is a lot of competition in securing a place for the training programme. It can take months or even years before you are accepted for the training programme.

Green tourism involves visiting natural areas in such a way that minimises environmental impacts. This type of tourism tries to minimise and reverse the negative effects of travel. Here is what Green tourism seeks to avoid:

  • Overcrowding
  • Destruction of heritage
  • Destruction of the environment
  • Detrimental social change

GSTC stands for Global Sustainable Tourism Council. The council establishes and manages global standards for sustainable travel and tourism. The Council is an independent organisation that is made up of the following members that strive to chive the best practices in sustainable tourism:

  • National Governments
  • Provincial Governments
  • Travel companies
  • Hotels
  • Tour operators
  • NGOs
  • Communities
  • Individuals

Here are the advantages of sustainable tourism:

  • Protects the environment 
  • Protects natural resources
  • Protects wildlife
  • Provides socio-economic benefits for communities 
  • Conserves cultural heritage
  • Creates authentic tourist experiences
  • Brings tourists and local communities together

Application Process

To register with Matric College, contact one of our course experts. They will inform you about all you need to know regarding the Tourism Management Certificate course. They will also advise you on how to go about your studies and payment options.

How Do I Study The Tourism Management Certificate Course

On successful registration with Matric College, you will receive textbooks and your study notes within 5 -7 days.  Here is what you will need to do:

  • Have a study timetable
  • Stick to your study timetable
  • Make sure that there are no distractions at the place that you study
  • Attempt your first assignment and more thereafter
  • Interact with your tutor
  • Get help in areas that you are having difficulties
  • Contact the Student Support Services when you have questions about your course
  • Successfully complete your assignments
  • Get your Tourism Management Certificate

Where Can I Study The Tourism Management Certificate Course?

You can study the Tourism Management Certificate course at Matric College.

When Can I Start The Studying Tourism Management Certificate Course?

You can start studying for the Tourism Management Certificate course today. Fill in the form below to contact one of our course experts. You will be advised on all that you need to know about this course.

Frequently Asked Questions

There are three types of tourism. The following are the three types of tourism:

  1. Domestic tourism – These are tourists that travel within the country
  2. Inbound tourism – Inbound tourists are tourists that come in from outside the country

Outbound tourism – Outbound tourists are tourists that are gouging out of the country

Here are a few tips to make your studies easy:

  • Have a timetable
  • Stick to your timetable
  • Read widely
  • Interact with your tutor
  • Ask questions
  • Complete your assignments in time

Voluntourism is a combination of the words volunteer and tourism. Sometimes voluntourism is referred to as volunteer travel or volunteer vacation. Voluntourism is a type of tourism in which travellers participate in voluntary work, mostly for a charity.

Here are some of the characteristics of leisure tourism:

  • Relaxation
  • Exploring
  • Sightseeing
  • Eating at nice restaurants
  • Staying in good hotels
  • Relaxing by the pool or beach

This is about learning new things and acquiring new knowledge about the culture or history of other destinations. Educational tours also include study tours.

No, the Tourism Management short course does not have Maths. However, in the course of your duties working in tourism, you will come across situations that may require you to add, multiply and subtract.

There are three types of front office systems and these are:

  • On-premise hotel front office system
  • Hybrid hotel front office system
  • Cloud-based hotel front office system

The front office is also known as the face of the hotel. It is the first guest contact area and also an important centre of the hotel. All the activities and areas of the front office are geared towards meeting or exceeding customers’ expectations.

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Author: Collin Wilbesi
Date Published: May 4, 2022
Editor: Amy Venter