Tourism Management Comprehensive Course

Course Summary

Award type:
Short Course Certificate
Accredited by:
Not Applicable
12 – 16 Months
Entrance Requirement:
Be able to study through distance learning, Be able to write and understand English, Be at least 16 years or older

The Tourism Management Comprehensive course equips students with the skills and knowledge to run and manage tourism establishments. You can use this qualification to look for employment opportunities or run your own business.

Tourism Management Comprehensive Course

Tourism Management Comprehensive Course - Subjects

Here are the subjects that you will study:

  • Introduction to Business English
  • Tourism Management
  • First Aid
  • Customer Satisfaction
  • Tourism Management 2
  • Office Management

Career Opportunities

Here are your career choices with a Tourism Management Comprehensive Course:

  • Events Manager 
  • Hotel Or Resort Manager 
  • Spa Manager  
  • Housekeeper 
  • Tour Operator 
  • Tourism Marketing Manager 
  • Front Desk Clerk
  • Valet 
  • Concierge

What Will I Learn?

Here is what you will learn in the following subjects:

  • Introduction to Business English
  • Tourism Management
  • First Aid
  • Customer Satisfaction
  • Tourism Management 2
  • Office Management

Introduction to Business English

Here is what you will learn:

  • Verbal and non-verbal communication
  • Business language
  • Speaking skills
  • Writing skills 
  • Reading skills

Tourism Management

Here is what you will learn:

  • Managing visitor attractions
  • Managing visitor transport
  • Managing visitor accommodation
  • Introduction to tourism
  • History of tourism

First Aid

Here is what you will learn:

  • Medical emergencies
  • Injury emergencies
  • Environmental emergencies
  • Basic of CPR (Cardiopulmonary Resuscitation)

Customer Satisfaction

Here is what you will learn:

  • Customer relations
  • Customer problem-solving
  • Customer feedback

Tourism Management 2

Here is what you will learn:

  • Tourism business 
  • Finances in tourism
  • Tourism responsibilities
  • Humans in tourism
  • Tourism marketing

Office Management

Here is what you will learn:

  • Roles and responsibilities within an office 
  • Improving productivity
  • Promoting diversity
  • Office Management 
    • Dress code 
    • Attendance rules
    • Sexual harassment
    • Staffing

A Tourism Management Comprehensive course is a Short Course that equips students with the skills and knowledge of tourism products and services. The course teaches about managing the hospitality and travel industries.

You do not need any subjects to study the Tourism Management Comprehensive course. The entry requirements for this Short Course are very flexible. Here is what you need: 

Here is the recommended duration of the Tourism Management Comprehensive course:

Tourism Management: Short Course4 months
Tourism Management: Certificate Course8 months
Tourism Management: Comprehensive Course12 months

Here are a few tips to help you through Tourism Management Comprehensive course studies:

  • Have a timetable
  • Adhere to your study times
  • Choose a quiet place for your studies
  • Read extensively
  • Be regularly in touch with your tutor
  • Ask questions
  • Complete your assignments in time

Here are the benefits of studying Tourism Management:

  • Global opportunities
  • Wide career choice
  • Variety
  • Understand other cultures

Global Opportunities

Tourism is a career that is confined to any region, country or continent, it is global. This means that you can get opportunities to work anywhere in the world. This can be good for you if you like travelling, meeting new people and learning about their culture.  

Wide Career Choice

Tourism offers a variety of career opportunities. Opportunities are available in the following sectors of the tourism industry:

  • Travel agent
  • Tour operator
  • Airlines
  • Accommodation 
  • Tourism activities


There is variety in the tourism industry. Every day is different. You will meet new people coming from all over the world. You will get to speak to them and perhaps learn a thing or two about themselves and the countries they are coming from.

Understand Other Cultures

As you interact with people coming in from other countries. You will learn about their cultures. You can also learn the basics of their languages and norms. You will also learn that they may have different expectations from what you are used to.

10 questions to ask yourself when choosing a career:

  1. What are my interests?
  2. What skills do I have?
  3. What are my strengths?
  4. What is my personality like?
  5. What is it that I value?
  6. What education do I need/do I have?
  7. Are the jobs in this career available?
  8. How much salary am I looking at?
  9. Where do I want to live?
  10. Why do I want to pursue this career?

Housekeeping is the provision of a clean, comfortable, safe and appealing environment in a hotel. It is a  department in a hotel, which is responsible for cleanliness, maintenance, upkeep of rooms, public areas, back areas and the surrounding areas of a hotel.

Your Next Step Is To Get Other Tourism-Related Qualifications

Upon completion of the tourism Management course, you can study for other tourism-related qualifications. Here is what you can study:

Why Choose To Study With Matric College?

Here is why you should study at matric College:

  • You will study at home
  • Flexible payment terms for your tuition
  • You will get textbooks and study notes
  • We can help you come up with a study timetable
  • You will interact with your tutor
  • You will have access to our Student Support Service from Monday to Friday between the hours of 08:00 am to 05:00 pm

Here are the roles of the tourism industry:

  • Income generation – Tourism brings money into the country’s economy. When tourists come into the country, they spent money on hotels, activities and transport.
  • Employment Opportunities – Tourism brings employment opportunities. Because of the boom in tourism, local people can start their own businesses in the tourism industry.
  • Infrastructure – One of the benefits of tourism is the improvement of local infrastructure. Infrastructure that can be improved can be roads, parks, new hotels and lodges, schools and hospitals. 
  • Environmental benefits – Tourism establishments practice sustainable tourism. This means that environmental awareness is also extended to the communities.

Here is a list of jobs that can make you travel:

  • Flight Attendant
  • Cruise Ship Worker
  • Tour Guide
  • Photographer
  • Event Coordinator
  • Translators
  • Bloggers / Vloggers
  • Travel Nurse

According to, in South Africa, there were 1 460 million jobs in the tourism industry in 2019 which went down to 988 000 in 2020. This downward trend was because of the effects of COVID-19. In 2020 the number of jobs in the tourism industry worldwide was 272 million.

Tourism is called an industry because it gives employment to numerous people. At the moment, tourism is one of the biggest industries in the world. It is an industry that sustains the economies of some countries. 

According to the World Bank, here are the countries whose economies are sustained by the tourism industry: 

  • Maldives
  • British Virgin Islands
  • Macao
  • Seychelles
  • The Bahamas
  • Vanuatu
  • St Lucia
  • Fiji
  • Malta
  • Cambodia
  • Barbados
  • Jamaica
  • Thailand

Indirect tourism jobs comprise jobs where production is not a direct tourism output. Here is an example, production of toiletries supplied to a hotel is an indirect tourism job. Fuel delivered to a car hire company is an indirect tourism job.

Travel Agents help their clients make travel plans. Here is what Travel Agents do:

  • Booking reservations
  • Holiday itineraries
  • Transportation
  • Arrange accommodation
  • Arrange visa

To be effective in a role of a bell boy in a hotel one needs to have good social skills. Here is what a hotel bell boy does:

  • Opening the front door
  • Moving luggage
  • Valeting cars
  • Calling taxis
  • Transporting guests
  • Advising directions
  • Performing concierge work
  • Responding to guests’ needs

Here are a few tips that you can do when making a table reservation:

  • Confirm your reservation 
  • Arrive on time
  • If you need to cancel, do it as soon as possible.
  • Do not cancel more often
  • Plan ahead if booking for special occasions
  • Use reservation apps where possible

Application Process

To register with Matric College, contact one of our course experts. They will inform you about all you need to know regarding the Tourism Management Comprehensive course. They will also advise you on how to go about your studies and payment options.

How Do I Study The Tourism Management Comprehensive Course?

On successful registration with Matric College, you will receive textbooks and your study notes within 5 -7 days.  Here is what you will need to do:

  • Have a study timetable
  • Stick to your study timetable
  • Make sure that there are no distractions at the place that you study
  • Attempt your first assignment and more thereafter
  • Interact with your tutor
  • Get help in areas that you are having difficulties
  • Contact the Student Support Services when you have questions about your course
  • Successfully complete your assignments
  • Get your Tourism Management Comprehensive Certificate

Where Can I Study The Tourism Management Comprehensive Course?

You can study the Tourism Management Comprehensive course at Matric College.

When Can I Start Studying The Tourism Comprehensive Certificate Course?

You can start studying for the Tourism Management Comprehensive course today. Fill in the form below to contact one of our course experts. You will be advised on all that you need to know about this course.

Frequently Asked Questions

Booking in tourism is an act of reserving accommodation, a table, a seat, a flight or a trip in advance. A booking can have different conditions like. Here are some of the conditions of a booking:

  • Payment upon arrival
  • cash payment
  • Advance payment

The following are the two types of reservations:

Guaranteed reservation – in this type of reservation, the guest confirms the booking by paying  a conformational charge

Non-guaranteed reservation – this is a conditional reservation or simple agreement between the guest and the hotel. There is no financial commitment by the guest.

A confirmed booking refers to a written note from a service provider, for example, a hotel, guest house or car rental agent confirming that it has received a request for a reservation and will honour it. The reservation can be guaranteed or non-guaranteed.

VISA stands for Visitors International Stay Admission. A VISA is considered one of the most important documents when a person is travelling from one country to another.

An online travel agency (OTA) is a web-based marketplace that allows consumers to research and book travel products and services directly with travel suppliers. These services include the following:

  • Hotels
  • Flights
  • Cars
  • Tours
  • Cruises
  • Tourism activities

The following are the four types of Visas:

  • Tourist visas
  • Immigration and naturalisation visas
  • Business or work visas
  • Student visas

Green cards are a type of visa that allows for permanent residence in the United States of America (USA). Green cards are issued after arrival in the United States. To qualify for a green card, the applicant must already have an immigrant visa. Applications are made to the United States Citizenship and Immigration Service.

Here are the types of Travel Agents:

  • Independent Travel Agents
  • Online Travel Agents
  • Visitor Information Centres
  • Hotel and Concierge services
  • Inbound Tour Operators
  • Global distribution systems

Other Tourism Management Courses

Tourism Management Courses

Tourism Management Short Course

Tourism Management Short Course

Read More
Tourism Management Courses

Tourism Management Certificate Course

Tourism Management Certificate Course

Read More
Tourism Management Courses

Tourism Management Courses

Tourism Management Courses

Read More

Author: Collin Wilbesi
Date Published: May 4, 2022
Editor: Amy Venter