The Tourism Management Comprehensive course equips students with the skills and knowledge to run and manage tourism establishments. You can use this qualification to look for employment opportunities or run your own business.
| Certificate Type | Short Course Certificate |
| Awarded By | Skills Academy |
| NQF Level | Not Applicable |
| SAQA ID | Not Applicable |
| Credits | Not Applicable |
| Entry Requirements |
|
Tourism Management Comprehensive Course - Subjects
Here are the subjects that you will study:
- First Aid Concepts
- Tourism Basics
- Creating Customer Loyalty
- Management Communication
- Entrepreneurship
- Tourism Advance
Career Opportunities
Here are your career choices with a Tourism Management Comprehensive Course:
- Events Manager
- Hotel Or Resort Manager
- Spa Manager
- Housekeeper
- Tour Operator
- Tourism Marketing Manager
- Front Desk Clerk
- Valet
- Concierge
What Will I Learn?
Here is what you will learn in the following subjects:
- First Aid Concepts
- Tourism Basics
- Creating Customer Loyalty
- Management Communication
- Entrepreneurship
- Tourism Advance
First Aid Concepts
Here is what you will learn:
- Emergency scene management and personal safety
- Human anatomy and how the body responds in emergencies
- First aid for common injuries like burns and fractures
- CPR, recovery position, and life-saving procedures
Tourism Basics
Here is what you will learn:
- What tourism is and why it’s important
- The history and development of tourism
- The role of geography in tourism
- How to manage visitor attractions effectively
Creating Customer Loyalty
Here is what you will learn:
- Building strong relationships with customers
- Understanding customer needs and solving problems
- Gathering and using feedback to improve service
- Creating a positive customer experience that builds loyalty
Management Communication
Here is what you will learn:
- Principles of professional communication
- Improving interpersonal and interviewing skills
- Understanding non-verbal communication
- Using media and advertising effectively
Entrepreneurship
Here is what you will learn:
- The role and challenges of entrepreneurs
- How to come up with and test new business ideas
- Understanding the market and planning financially
- Building a business plan that suits the tourism sector
Tourism Advance
Here is what you will learn:
- Managing finances and budgeting for tourism businesses
- Marketing strategies specific to the tourism industry
- Understanding the impact of tourism on society and the environment
- Planning for sustainability and measuring economic effects
A Tourism Management Comprehensive course is a Short Course that equips students with the skills and knowledge of tourism products and services. The course teaches about managing the hospitality and travel industries.
You can start your career in the tourism industry by studying the following Short Courses:
You do not need any subjects to study the Tourism Management Comprehensive course. The entry requirements for this Short Course are very flexible. Here is what you need:
- Be at least 16 years or older
- Be able to read, write and understand English
- Be able to study through distance learning
Here is the recommended duration of the Tourism Management Comprehensive course:
| COURSE | RECOMMENDED DURATION |
| Tourism Management: Short Course | 4 months |
| Tourism Management: Certificate Course | 8 months |
| Tourism Management: Comprehensive Course | 12 months |
Here are a few tips to help you through Tourism Management Comprehensive course studies:
- Have a timetable
- Adhere to your study times
- Choose a quiet place for your studies
- Read extensively
- Be regularly in touch with your tutor
- Ask questions
- Complete your assignments in time
Here are the benefits of studying Tourism Management:
- Global opportunities
- Wide career choice
- Variety
- Understand other cultures
Global Opportunities
Tourism is a career that is confined to any region, country or continent, it is global. This means that you can get opportunities to work anywhere in the world. This can be good for you if you like travelling, meeting new people and learning about their culture.
Wide Career Choice
Tourism offers a variety of career opportunities. Opportunities are available in the following sectors of the tourism industry:
- Travel agent
- Tour operator
- Airlines
- Accommodation
- Tourism activities
Variety
There is variety in the tourism industry. Every day is different. You will meet new people coming from all over the world. You will get to speak to them and perhaps learn a thing or two about themselves and the countries they are coming from.
Understand Other Cultures
As you interact with people coming in from other countries. You will learn about their cultures. You can also learn the basics of their languages and norms. You will also learn that they may have different expectations from what you are used to.
10 questions to ask yourself when choosing a career:
- What are my interests?
- What skills do I have?
- What are my strengths?
- What is my personality like?
- What is it that I value?
- What education do I need/do I have?
- Are the jobs in this career available?
- How much salary am I looking at?
- Where do I want to live?
- Why do I want to pursue this career?
Housekeeping is the provision of a clean, comfortable, safe and appealing environment in a hotel. It is a department in a hotel, which is responsible for cleanliness, maintenance, upkeep of rooms, public areas, back areas and the surrounding areas of a hotel.
Your Next Step Is To Get Other Tourism-Related Qualifications
Upon completion of the Tourism Management course, you can study for other tourism-related qualifications. Here is what you can study:
- Guest House Management: Short Course
- Guest House Management: Certificate Course
- Guest House Management: Comprehensive Course
Why Choose To Study With Matric College?
Here is why you should study at matric College:
- Lightning-Fast Delivery of Study Materials: Get your textbooks and learning resources delivered without delay. Thanks to same-day shipping and reliable parcel tracking, you’ll always know where your materials are—and when they’ll arrive.
- Respected, Accredited Qualifications: Work toward qualifications that are officially recognised across South Africa—perfect for building a solid foundation for your future career.
- Support That Reaches Out First: You won’t have to chase us for help. Our dedicated support team checks in regularly through monthly service calls and ensures your queries are resolved the same day.
- Flexible Learning, Wherever You Are: Whether you’re in a big city or a small town, you can study at your own pace and on your own schedule—while still managing your work and personal responsibilities.
- Simple and Honest Payment Options: Our pricing is clear and upfront, with customisable payment plans that make managing your fees stress-free and budget-friendly.
- Round-the-Clock Academic Assistance: With three academic updates a day and same-day assignment reviews, you’ll never be in the dark about your progress or what to do next.
- Active Study Communities and Quick Tutor Replies: Join engaging Telegram study groups and connect with tutors who are quick to respond and ready to help whenever you need it.
- Instant Feedback and Fast Certification: Stay in the loop with timely feedback and prompt certificates, so you always know how you’re doing and how far you’ve come.
Here are the roles of the tourism industry:
- Income generation – Tourism brings money into the country’s economy. When tourists come into the country, they spent money on hotels, activities and transport.
- Employment Opportunities – Tourism brings employment opportunities. Because of the boom in tourism, local people can start their own businesses in the tourism industry.
- Infrastructure – One of the benefits of tourism is the improvement of local infrastructure. Infrastructure that can be improved can be roads, parks, new hotels and lodges, schools and hospitals.
- Environmental benefits – Tourism establishments practice sustainable tourism. This means that environmental awareness is also extended to the communities.
Here is a list of jobs that can make you travel:
- Flight Attendant
- Cruise Ship Worker
- Tour Guide
- Photographer
- Event Coordinator
- Translators
- Bloggers / Vloggers
- Travel Nurse
According to statista.com, in South Africa, there were 1 460 million jobs in the tourism industry in 2019 which went down to 988 000 in 2020. This downward trend was because of Health & Safety concerns in 2020.
In the same year, the number of jobs in the tourism industry worldwide was 272 million. The number since has increased in the following years, with 2024 shaping up to boost the numbers of tourists in SA, and the rest of the world, as well as provide more jobs, reaching pre-2020 numbers.
Tourism is called an industry because it gives employment to numerous people. At the moment, tourism is one of the biggest industries in the world. It is an industry that sustains the economies of some countries.
According to the World Bank, here are the countries whose economies are sustained by the tourism industry:
- Maldives
- British Virgin Islands
- Macao
- Seychelles
- The Bahamas
- Vanuatu
- St Lucia
- Fiji
- Malta
- Cambodia
- Barbados
- Jamaica
- Thailand
Indirect tourism jobs comprise jobs where production is not a direct tourism output. Here is an example, production of toiletries supplied to a hotel is an indirect tourism job. Fuel delivered to a car hire company is an indirect tourism job.
Travel Agents help their clients make travel plans. Here is what Travel Agents do:
- Booking reservations
- Holiday itineraries
- Transportation
- Arrange accommodation
- Arrange visa
To be effective in a role of a bell boy in a hotel one needs to have good social skills. Here is what a hotel bell boy does:
- Opening the front door
- Moving luggage
- Valeting cars
- Calling taxis
- Transporting guests
- Advising directions
- Performing concierge work
- Responding to guests’ needs
Here are a few tips that you can do when making a table reservation:
- Confirm your reservation
- Arrive on time
- If you need to cancel, do it as soon as possible.
- Do not cancel more often
- Plan ahead if booking for special occasions
- Use reservation apps where possible
Application Process
To register with Matric College, contact one of our course experts. They will inform you about all you need to know regarding the Tourism Management Comprehensive course. They will also advise you on how to go about your studies and payment options.
How Do I Study The Tourism Management Comprehensive Course?
On successful registration with Matric College, you will receive textbooks and your study notes within 5 -7 days. Here is what you will need to do:
- Have a study timetable
- Stick to your study timetable
- Make sure that there are no distractions at the place that you study
- Attempt your first assignment and more thereafter
- Interact with your tutor
- Get help in areas that you are having difficulties
- Contact the Student Support Services when you have questions about your course
- Successfully complete your assignments
- Get your Tourism Management Comprehensive Certificate
Where Can I Study The Tourism Management Comprehensive Course?
You can study the Tourism Management Comprehensive course at Matric College.
When Can I Start Studying The Tourism Comprehensive Certificate Course?
You can start studying for the Tourism Management Comprehensive course today. Fill in the form below to contact one of our course experts. You will be advised on all that you need to know about this course.
Frequently Asked Questions
Booking in tourism is an act of reserving accommodation, a table, a seat, a flight or a trip in advance. A booking can have different conditions like. Here are some of the conditions of a booking:
- Payment upon arrival
- cash payment
- Advance payment
The following are the two types of reservations:
- Guaranteed reservation – in this type of reservation, the guest confirms the booking by paying a conformational charge
- Non-guaranteed reservation – this is a conditional reservation or simple agreement between the guest and the hotel. There is no financial commitment by the guest.
A confirmed booking refers to a written note from a service provider, for example, a hotel, guest house or car rental agent confirming that it has received a request for a reservation and will honour it. The reservation can be guaranteed or non-guaranteed.
VISA stands for Visitors International Stay Admission. A VISA is considered one of the most important documents when a person is travelling from one country to another.
An online travel agency (OTA) is a web-based marketplace that allows consumers to research and book travel products and services directly with travel suppliers. These services include the following:
- Hotels
- Flights
- Cars
- Tours
- Cruises
- Tourism activities
The following are the four types of Visas:
- Tourist visas
- Immigration and naturalisation visas
- Business or work visas
- Student visas
Green cards are a type of visa that allows for permanent residence in the United States of America (USA). Green cards are issued after arrival in the United States. To qualify for a green card, the applicant must already have an immigrant visa. Applications are made to the United States Citizenship and Immigration Service.
Here are the types of Travel Agents:
- Independent Travel Agents
- Online Travel Agents
- Visitor Information Centres
- Hotel and Concierge services
- Inbound Tour Operators
- Global distribution systems
Author: Collin Wilbesi
Date Published: May 4, 2022
Editor: Amy Venter