How to replace your matric certificate

A Matric Certificate is a very important document. It can be replaced when it is damaged, you lose it, or you want changes made to it. Follow these processes.

A Matric Certificate is a very important document. It can be replaced when the following happens:

  • If your Certificate is lost or damaged – If your Matric Certificate is lost or damaged, you can apply for your Matric Certificate to be replaced 
  • If you are combining your results – If you wrote your Matric in more than one examination sitting, and you want to combine your results to meet the minimum requirements of a Senior Certificate (Amended) or National Senior Certificate (NSC) pass level
  • Correcting administrative errors – Your Matric Certificate can be replaced if there is sufficient evidence of an administrative error. This should be within the first six months after the Certificate has been issued. Administrative errors can be any of the following:
    • Personal details
    • Registration error by the High School or department
    • A wrong subject appearing on your Certificate
  • Alteration of sex description – If the Department of Home Affairs has granted your application to alter your sex description, you can apply for your Matric Certificate to be replaced   
How to replace your matric certificate

What Documents Are Needed To Replace My Certificate?

Here are the documents that you need to replace your Certificate:

If Your Certificate Is Lost Or Damaged

  • An affidavit stating what happened to your Matric Certificate 
  • The original Certificate, if it is damaged 
  • A certified copy of your identity document (ID)
  • Proof of payment

If You Are Combining Your Results 

If you are combining your results, here are the documents that you require:  

  • Your results from all examination sittings
  • A certified copy of your ID
  • Proof of payment

Correcting Administrative Errors

If there is an administrative error on your Matric Certificate, here are the documents that you require:

  • Certified copies of old and new Identity Documents
  • A detailed sworn statement (affidavit) 
  • The original Certificate
  • Proof of payment

Alteration Of Sex Description 

If you want to alter your sex description and sex status, here are the documents that you require: 

  • Certified copies of both old and new Identity Documents
  • A detailed sworn statement (affidavit) 
  • The original Matric Certificate
  • A letter from the Department of Home Affairs confirming that they have altered your sex description and sex status  
  • Proof of payment

What Is An Affidavit?

An affidavit is a written statement made under oath. When you prepare an affidavit for your lost or damaged Matric Certificate, you are swearing that the document contains the truth. You are also aware that you will be prosecuted if it is found that the contents of the affidavit or parts of it are not correct. An affidavit can be made at any police station, where you will be given a form to use.

How Do I Apply For My Certificate Replacement?

Here is how you apply for a replacement Certificate:

There are two ways to apply online for your replacement certificate. You can either do it through the Department of Basic Education (DBE), or you can go through the official Umalusi application portal.

If Your Certificate Is Lost Or Damaged

  • First register as a user of the www.eservices.gov.za if not already registered
  • Log in
  • Go to – e-service
  • Fill in the necessary details
  • Upload the following documents
    • Attach the following documents:
    • An affidavit stating what happened to your Matric Certificate
    • Your results from all examination sittings (if you are applying for the combination of your results)
    • The original Matric Certificate, if it is damaged 
    • A certified copy of your identity document (ID)
    • Proof of payment

To apply via Umalusi, first create an account and select which certificatr you need to replace.You will then need to upload your documents. these are the same documents as listed above.

You will then need to select whether you would like to collect the certificate yourself from the Umalusi offices in Pretoria, or have the certificate couriered to you.

If you choose to collect the certificate yourself, it will cost R137,00. If you choose to have it couriered to you, it will cost R202,00.

Note that these fees are only valid for the 2022 – 2023 financial year, and will be subject to change in the new financial year. 

If You Are Combining Your Results 

  • First register as a user of the www.eservices.gov.za if not already registered
  • Log in
  • Go to – e-service
  • Fill in the necessary details
  • Upload the following documents
    • Attach the following documents:
    • Your results from all examination sittings (if you are applying for the combination of your results)
    • Copies of the Matric results that you want combined
    • A certified copy of your identity document (ID)
    • Proof of payment

Correcting Administrative Errors

  • Go to your nearest Department of Basic Education provincial or district office and fill in the application form
  • Attach the following documents:
    • Certified copies of old and new Identity Documents
    • A detailed sworn statement (affidavit) 
    • The original Matric Certificate
    • Indicate the administrative error/s that need to be corrected
    • Proof of payment

Alteration Of Sex Description 

  • Go to your nearest Department of Basic Education Provincial or District office and fill in the application form
  • Attach the following documents:
    • Certified copies of old and new Identity Documents
    • A detailed sworn statement (affidavit) 
    • The original Matric Certificate
    • A letter from the Department of Home Affairs confirming that it has altered your sex description and sex status (If you are applying for that)  
    • Proof of payment

How Long Does It Take To Replace A Matric Certificate?

It takes between four (4) to six (6) weeks to replace your Replacement Matric Certificate. However, you can get your Statement of Results immediately on payment of the required fee.

How Much Does It Cost To Replace A Matric Certificate?

It will cost you R153.00 for the replacement Matric Certificate. If you want a statement of results, to be issued immediately upon submission of your application, it will cost you R55.00. 

These fees are valid from 01 April 2022 to 30 March 2023.

Can I Change My ID Number On My Matric Certificate?

Yes, you can change your ID number on your Matric Certificate. Here are the steps that you need to take:

  • Go to your nearest Department of Basic Education Provincial or District office and fill in the application form
  • Attach the following documents:
    • Certified copies of old and new Identity Documents
    • A detailed sworn statement (affidavit) 
    • Your original Matric Certificate
    • A letter from the Department of Home Affairs confirming that the Department has changed your ID number 
    • Proof of payment

Can I Get My Matric Results With My ID Number?

Yes, you can get your Matric results using your ID number by using the Short Messaging Service on your phone. Here is what you do:

  • Open a new SMS message on your phone
  • Fill in your ID Number and Exam Number as the message
  • Both numbers must have 13 digits to be accepted
  • Send the SMS to this number: 35658
  • Your exam number and ID number will be checked 
  • View your results

What Are The 4 Types Of Matric Certificates?

Here are the four (4) types of Matric Certificates:

  1. Bachelor’s Degree Pass Certificate
  2. Diploma Pass Certificate
  3. Higher Certificate Pass Certificate
  4. National Senior Certificate

How Long Does It Take To Verify A Matric Certificate?

Verification of a Certificate takes between 2 and 20 working days. The length of time depends on the priority selected and the availability of your records on the National Learners Records Database (NLRD).

Can I Buy A Matric Certificate From Umalusi?

No, you cannot buy a Matric Certificate from Umalusi. For you to obtain your Matric, you can study at Matric College. We are a distance learning college. With distance learning, you do not have to attend classes. 

You will study wherever you feel prepared to write the exam.  Use any one of the following methods to register to study at Matric College:

Author: Collin Wilbesi
Editor: Sive Ncanywa
Date: August 03 , 2022