Child Day Care Comprehensive Course
Child Day Care Comprehensive Course
This is the final level in Child Day Care at Matric College. This Child Day Care: Comprehensive Certificate Course is offered in partnership with Skills Academy. Complete your study journey by signing up for this 12 month course.
Course | Comprehensive Certificate In Child Day Care |
Programme Type | Provider Programme |
Award Type | Skills Academy Comprehensive Certificate In Child Day Care |
Award Issued By | Skills Academy |
Accredited By | Not Applicable |
Course Duration | 12 Months |
Entrance Criteria | Anyone can study (must understand English) |
This course has the following subjects:
1. Introduction to Business English
2. Child Day Care DCD-101
3. First-Aid Concepts
4. Customer Satisfaction
5. Child Day Care CDC-102
6. Office Management
1. Introduction to Business English
- Introduction to communication
- Non-verbal communication
- Business writing
- Speaking, listening and reading skills
- Meetings
- Presentations
- Work readiness
2. Child Day Care CDC-101
Growth and Development:
- Identify and explain growth and development
- Identify and explain the factors affecting growth and development
- The domains of development in the context of the whole child
Learning in the Early Years:
- How children develop learning in the early years
- How play stimulates early learning
- How technology stimulates early learning
- How perceptual abilities influenced early learning
- How learning styles stimulate early learning
Inclusion and Special Needs:
- Inclusion and special needs as an aspect of inclusion
- Definition of inclusion
- Barriers to inclusion
- Special Needs within the context of inclusive practice
- Common problems found in early childhood development
- The importance of early identification
- The importance of identifying children who are gifted
- Organisations that can assist parents and caregivers and provide advice
Diversity in Early Childhood:
- The meaning of diversity in the context of inclusive practice
- Reflect on and share personal feelings about living in a diverse society
- Plan, draft and administer a questionnaire to share ideas on how people feel about living in a diverse society
- How culture, socio-economic conditions, HIV/AIDS and gender effects early childhood development and early learning
- The importance of an anti-bias approach in early childhood.
3. First Aid Concepts
- The medical-legal implications and principles of First Aid
- Elementary human anatomical structures
- Appropriate First Aid procedures
4. Customer Satisfaction
Clearing the barriers:
- Customer relationship skills can build success
- Dealing with difficult people
- Burn-out: A common threat to customer satisfaction
- The secret to successful cooperation
Building the foundation:
- Understanding your customers
- The problem with customer service
- The customer is not always right
- Problem solving
Using the tools:
- Cooperation techniques
- Building motivation with customer feedback
5. Child Day Care CDC-102
Child Day Care Level 3:
- Care and well being of children
- Families, Care Givers, the Community and Child Care Provisioning
- Issues of Health and Hygiene
- Food Groups, Nutrients and Nutrition Practices
- Safety Issues in Relation to Accidents, Indoor and Outdoor Safety
- The Diversity of Care and Well Being
6. Office Management
Roles and Responsibilities:
- What are your responsibilities?
- What is your work vision?
- How to become an effective planner
- Systems to use for plans
- Goal setting
- Effective time management
- Beware of time crime
Setting office guidelines and procedures:
- Guidelines for guidelines
- Office expense accounts
- Preventing sexual harassment
Staffing the office:
- Key responsibilities for staffing
- Promoting diversity
- Writing job descriptions
- Interviewing potential candidates
- Effective employee orientation
- Coaching and counselling
- Evaluating employee performance
Your leadership effectiveness:
- Communicating for results
- Listening actively
- Creating successful teams
- Conducting effective meetings
- Decision making and leadership
The importance of good customer relations:
- Understanding the customer’s needs
Why wait? Sign up for any of our courses today!
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Last Updated: January 20, 2020