Office Administration deals with the day-to-day running of an office environment. It is a very broad subject that covers many different topics and tasks. These include topics related to supply, personnel, record keeping, finance, and more.

What do Office Administrators do?ICB Office Administration

Office Administrators have to do many different things on a daily basis to help an office run smoothly. This can be things like:

  • Helping to manage the admin staff.
  • Delegating work when necessary.
  • Arranging meetings.
  • Creating agendas for meetings.
  • Sorting out travel arrangements.
  • Answering the phone.
  • Creating a filing system.
  • Updating records.
  • Keeping track of office supplies.
  • Ordering supplies when needed.
  • Creating reports.
  • Helping other staff when needed.
  • Filing.

If all of these things are not done, a company will not function properly. This is why Office Administrators need to be well trained and have a lot of different skills.

Can I Study Office Administration?

Yes, you can. There are many different universities, colleges, and training providers out there that offer Office Administration courses. Some of them offer more comprehensive courses than others. It is also useful to see if they offer an accredited course or a provider programme.

An accredited course is one that is recognised by a higher education body such as the South African Qualifications Authority (SAQA) or the Department of Higher Education and Training (DHET). A provider programme is a course that is offered by a training provider that is not recognised. However, this does not mean that a provider programme is useless. The skills they teach you are just as correct as an accredited course. You can use a provider programme to get a foundation in a field or to just refresh the skills you already have.

The Institute of Certified Bookkeepers (ICB) is a training institution that is well known for its high-quality accredited programmes. They offer several different business-focused study options, such as the ICB Office Administration programme.

ICB Courses

The Office Administration programme consists of three individual courses which each build on the previous one. These courses are:

  • ICB National Certificate: Office Administration
  • ICB Higher Certificate: Office Administration
  • ICB Diploma: Office Administration Course

The qualifications that you receive at the end of these courses are not only nationally recognised in South Africa but they are also internationally recognised in several other countries. This means that you will become much more employable.

What do I Learn in an Office Administration Course?

Office Administrators need many great skills which is why you will study many different subjects during your studies. During your ICB Office Administration courses you will study the following subjects:

  • Introduction to Business English
  • Business and Office Administration 1
  • Bookkeeping to Trial Balance
  • Business Literacy
  • Marketing Management and Public Relations
  • Business Law and Administrative Practice
  • Cost and Management Accounting
  • Business and Office Administration 2
  • Human Resources Management and Labour Relations
  • Economics
  • Business and Office Administration 3
  • Financial Statements
  • Management

Other skills that an Office Administrator need includes record keeping, telephone and email etiquette, organisational skills, and time management skills.

What Jobs can I Apply for?

You can apply for many different positions because of all the skills that you will gain. These skills apply to many different jobs. Some of the jobs you can look becoming are jobs such as an Office Manager or an Administrative assistant. You can also become a Secretary, or even a junior bookkeeper thanks to the subjects you have studied in the ICB Office Administration courses. Why not register today? 

 

Last Updated: April 12, 2019