Guest House Management Courses

The tourism industry is a fast-growing sector in South Africa. Want to be a part of the tourism industry? Then our Guest House Management Courses is the right choice for you. Here you will learn all the skills needed to be a successful guest house manager. What are you waiting for? Enrol today!

What is Guest House Management?

Guest house management is overseeing all the duties within a guest house. This is to ensure that all aspects of the guest house run smoothly such as managing staff. You are also responsible for making sure the guest house is properly maintained, by buying supplies and hiring maintenance staff to make sure the building is safe to be in.

Duties of a Guest House Manager

Guest House Management. Would you like to manage and run guest houses? An amazing guest house, with an amazing view of the mountain and an Olympic sized pool.

As a guest house manager, you will have many daily tasks that you need to complete. Some of these include: 

  • Managing staff
  • Completing admin duties
  • Maintenance or hirer maintenance worker
  • Buying supplies for guest house
  • Ensuring the guest house is clean and safe for guest and staff
  • Managing the finances 
  • Marketing the guest house for new clients

What is the Guest House Management Course all About?

This course will teach you everything you need to know about managing a guest house. It will enable you with the knowledge and skills to fulfil your tasks. In this course, you will learn a variety of skills needed in this field.

Can I Study This Course Without Matric?

Yes! You don’t need a matric certificate to complete this course. The only requirements needed to complete these programmes are:

  • Grade 10 certificate
  • Be 16 years and older
  • Ability to read and write in English

How Long is Each Course?

All three guest house management courses are different. They range from short to the comprehensive course. With each level, the subjects increase and become more advanced. Therefore the length of each course will differ. They are:

  • Short Course Certificate in Guest House Management – 4-month course
  • Proficiency Certificate in Guest House Management – 8-month course
  • Comprehensive Certificate in Guest House Management – 12-month course

What Skills Will I Learn in This Course?

Our guest house management course will enable you with all the skills needed to be successful in this position. Below are some of the skills you learn through our course.

Excellent Communication Skills

Every guest house manager needs to be able to communicate effectively. This includes guests and staff. When you talk with your staff, you need to be able to communicate instructions clearly and be able to open yourself up and allow them to communicate with you. These skills will also teach you how to professionally conduct yourself in the workplace.

Research and Marketing

In this course, you will learn how to successfully market your business by doing research. This will allow you to find your target market. It will also teach you how to market your business, both online and offline, so potential guests and clients will make bookings at your guest house.

Customer Care Skills

Here you will learn all the necessary customer care skills. You need to be able to give your clients an experience that will allow them to keep using your services. Customer care doesn’t only include being friendly with guests. It’s also making sure that they receive quality service like fresh food and medical aid, to make sure that all their needs are met.

First Aid Concepts

Anything can happen, at any time. This course will prepare you for these issues. You will learn first aid concepts, that will allow you to take care of guests until proper help arrives. You can also enclose on your website that you have first aiders on site. This will allow guests to feel safe, knowing that help will be offered in case anyone gets sick or hurt.

Business Management Skills

Even though it is a guest house, it is a business nonetheless. As a guest house manager, you need to be able to have business ethics and knowledge to ensure your guest house makes money and customers return. These skills will teach you how to effectively manage your business.

Difference Between a Guest House and B&B

Although the term is used interchangeably, there are differences between the two. A guest house is generally larger than a B&B (Bed and Breakfast). A B&B is usually owned by a family and will have less than 10 people as guests. They advertise according to the number of people they can accommodate and not the number of rooms available. A guest house, on the other hand, will advertise that they have more room, usually around 5 to 6, and will also have staff that will look after the guest. 

Benefits of Studying With us

Want to start your guest house management course with us? Not only will you learn the practical skills needed for this position, but you will also be able to make use of our amazing benefits. As a distance learning college, you will be able to study from the comfort of your home. Our other benefits include:

  • Reliable courier service
  • Pay only for the months you study
  • Online study groups
  • You can work and study at the same time
  • Cashback within 30 days if you are unhappy with our services

Start Your Exciting Career as a Guest House Manager Today

Want to start today? Call us on 012 762 7100 OR apply here and we will get back to you shortly.

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Last Updated: 23 February, 2020