Management Courses

Management courses are scarce skills courses that lead to a rewarding career. Matric College offers NATED and ICB Management courses. Be that Manager.

Our Management Courses

NATED Business Management

Business Management Courses

Our distance learning ICB & NATED Business Management courses are the perfect way to start your career in the Business industry. Work & study at the same time.

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NATED Financial Management

Financial Management Courses

Our ICB and NATED Financial Management Programmes equips our students with the skills necessary to kick start their careers in different Financial paths.

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NATED Human Resources

Human Resource Management Courses

Human Resource Management ensures employees have the resources they need to perform to their potential. You can become part of this field with our HR Courses.

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ICB Business Management

ICB Business Management Courses

Our ICB Business Management Courses can be completed with a Grade 11 or Equivalent Certificate. These courses are perfect for business-orientated students.

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NATED Management Assistant

Management Assistant Courses

Management courses are courses that prepare you to handle management and administrative duties. You learn to work in a professional management field.

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NATED Marketing Management

Marketing Management Courses

Marketing Management courses equips students with the skills and knowledge to get a product or service into the market and in so doing, increase market share.

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Studying a Management course offers a rewarding career. The beauty of Management courses is that you are not restricted to any particular industry. You can work in any sector of the economy and anywhere, here are the Management courses that Matric College offers:

NATED Management courses are offered in conjunction with the Bellview Institute of Distance Learning.

What Are Management Courses?

Management courses are courses that teach students how to administer a business. Within the broad term of Management are branches of Business Management as shown in the NATED Management Courses list below.

Marketing Management Courses

Marketing Management: NATED N4 National Certificate

SAQA ID: 66872
Course Credits: 60
NQF Level: 5
Qualification Title: Marketing Management NATED N4 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 to 12 months  

Entry Requirements

Course Subjects

Compulsory
  • Entrepreneurship and Business Management N4
  • Marketing Management N4
  • Management Communication N4
  • Computer Practice

Marketing Management: NATED N5 National Certificate

SAQA ID: 66952
Course Credits: 60
NQF Level: 5
Qualification Title: Marketing Management NATED N5 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 to 12 months  

Entry Requirements

Course Subjects

Compulsory
  • Marketing Management N5
  • Sales Management N5
  • Entrepreneurship and Business Management N5
  • Computer Practice N5

Marketing Management: NATED N6 National Certificate

SAQA ID: 66996
Course Credits: 60
NQF Level: 5
Qualification Title: Marketing Management: NATED N6 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 -12 months 

Entry Requirements

Course Subjects

  • Marketing Management N6
  • Sales Management N6
  • Marketing Communication N6
  • Marketing Research N6

Marketing Management: NATED N6 National Diploma

SAQA ID: 67040
Course Credits: 360
NQF Level: 6
Qualification Title: Marketing Management: NATED N6 National Diploma
Qualification Type: National N Diploma
Course Duration: 18 -36 months

Entry Requirements

18 Months Work Experience

  • Register on the iWIL website. This is an initiative of the Department of Higher Education and Training to facilitate students with work-based training
  • Once you have registered, a work placement will be offered to you
  • The Manager overseeing your work experience must sign the work completion logbook
  • Send the logbook to the DHET through Matric College

Once the DHET has approved it, you will be awarded your Marketing Management: NATED N6 National Diploma

Business Management Courses

Business Management: NATED N4 National Certificate

SAQA ID: 66871
Course Credits: 60
NQF Level: 5
Qualification Title: Business Management: NATED N4 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 -12 months

Entry Requirements

Course Subjects

Compulsory
  • Entrepreneurship and Business Management N4
  • Financial Management N4
  • Management Communication N4
  • Computer Practices N4

Business Management: NATED N5 National Certificate

SAQA ID: 66929
Course Credits: 60
NQF Level: 5
Qualification Title: Business Management: NATED N5 National Certificate
Qualification Type: National N Certificate

Course Duration: 6 – 12 months

Entry Requirements

Course Subjects

Compulsory
  • Entrepreneurship and Business Management N5
  • Sales Management N5
    • Public Relations N5
    • Computer Practice N5

Business Management: NATED N6 National Certificate

SAQA ID: 66995
Course Credits: 60
NQF Level: 5
Qualification Title: Business Management: NATED N6 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months

Entry Requirements

Course Subjects

Compulsory

Entrepreneurship and Business Management N6

Business Management: NATED N6 National Diploma

SAQA ID: 66995
Course Credits: 60
NQF Level: 5
Qualification Title: Business Management: NATED N6 National Certificate
Qualification Type: National N Diploma
Course Duration: 18 months

Entry Requirements

18 Months Work Experience

  • Register on the iWIL website. This is an initiative of the Department of Higher Education and Training to facilitate students with work-based training
  • Once you have registered, a work placement will be offered to you
  • The Manager overseeing your work experience must sign the work completion logbook
  • Send the logbook to the DHET through Matric College

Once the DHET has approved it, you will be awarded your Business Management: NATED N6 National Diploma

Financial Management Courses

Financial Management: NATED N4 National Certificate

SAQA ID: 66874
Course Credits: 60
NQF Level: 5
Qualification Title: Financial Management: NATED N4 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months 

Entry Requirements

Course Subjects

Compulsory
  • Entrepreneurship and Business Management N4
  • Financial Accounting N4
  • Computerised Financial System N4
  • Management Communication N4

Financial Management: NATED N5 National Certificate

SAQA ID: 66954
Course Credits: 60
NQF Level: 5
Qualification Title: Financial Management: NATED N5 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months  

Entry Requirements

Course Subjects

Compulsory
  • Financial Accounting N5
  • Computerised Financial Systems N5
  • Cost and Management Accounting N5

Financial Management: NATED N6 National Certificate

SAQA ID: 66998
Course Credits: 60
NQF Level: 5
Qualification Title: Financial Management: NATED N6 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months

Entry Requirements

Course Subjects

Compulsory
  • Financial Accounting N6
  • Computerised Financial Systems N6
  • Cost and Management Accounting N6

Financial Management: NATED N6 National Diploma

SAQA ID: 67040 
Course Credits: 360
NQF Level: 5 
Qualification Title: Financial Management: NATED N6 National Diploma
Qualification Type: National N Diploma
Course Duration: 18 – 36 months

Entry Requirements

  • Must have completed the Business Management NATED N6 National Certificate

18 Months Work Experience

  • Register on the iWIL website. This is an initiative of the Department of Higher Education and Training to facilitate students with work-based training
  • Once you have registered, a work placement will be offered to you
  • The Manager overseeing your work experience must sign the work completion logbook
  • Send the logbook to the DHET through Matric College

Once the DHET has approved it, you will be awarded your Financial Management: NATED N6 National Diploma

Management Assistant Courses

Management Assistant: NATED N4 National Certificate

SAQA ID: 66876
Course Credits: 60
NQF Level: 5
Qualification Title: Management Assistant: NATED N4 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months

Entry Requirements

Course Subjects

Compulsory
  • Office Practice N4
  • Information Processing N4
  • Communication N4
  • Computer Practice

Management Assistant: NATED N5 National Certificate

SAQA ID: 66956
Course Credits: 60
NQF Level: 5
Qualification Title: Management Assistant: NATED N5 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months  

Entry Requirements

Course Subjects

Compulsory
  • Information Processing N4
  • Information Processing N5
  • Office Practice N5
  • Communication N5
  • Information Processing N4
  • Computer Practice N5

Management Assistant: NATED N6 National Certificate

SAQA ID: 67001
Course Credits: 60
NQF Level: 5
Qualification Title: Management Assistant: NATED N6 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months

Entry Requirements

Course Subjects

Compulsory
  • Office Practice N6
  • Information Processing N6

Management Assistant: NATED N6 National Diploma

SAQA ID: 22466
Course Credits: 360
NQF Level: 6
Qualification Title: Management Assistant: NATED N6 National Diploma
Qualification Type: National N Diploma
Course Duration: 18 – 36 months

Entry Requirements

18 Months Work Experience

  • Register on the iWIL website. This is an initiative of the Department of Higher Education and Training to facilitate students with work-based training
  • Once you have registered, a work placement will be offered to you
  • The Manager overseeing your work experience must sign the work completion logbook
  • Send the logbook to the DHET through Matric College

Once the DHET has approved it, you will be awarded your Financial Management: NATED N6 National Diploma

Human Resource Management Courses

Human Resource Management: NATED N4 National Certificate

SAQA ID: 66873
Course Credits: 60
NQF Level: 5
Qualification Title: Human Resource Management: NATED N4 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months

Entry Requirements

Course Subjects

Compulsory
  • Entrepreneurship and Business Management N4
  • Personnel Management N4
  • Management Communication N4
  • Computer Practice N4

Human Resource Management: NATED N5 National Certificate

SAQA ID: 66953
Course Credits: 60
NQF Level: 5
Qualification Title: Human Resource Management: NATED N5 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months 

Entry Requirements

Course Subjects

Compulsory
  • Personnel Management N5
  • Personnel Training N5
  • Labour Relations N5
  • Computer Practice N5

Human Resource Management: NATED N6 National Certificate

SAQA ID: 66997
Course Credits: 60
NQF Level: 5
Qualification Title: Human Resource Management: NATED N6 National Certificate
Qualification Type: National N Certificate
Course Duration: 6 – 12 months  

Entry Requirements

Course Subjects

Compulsory
  • Personnel Management N6
  • Personnel Training N6
  • Labour Relations N6
  • Computer Practice N6

Human Resource Management: NATED N6 National Diploma

SAQA ID: 67039
Course Credits: 360
NQF Level: 5
Qualification Title: Human Resource Management: NATED N6 National Diploma
Qualification Type: National N Certificate
Course Duration: 18 – 36 months  

Entry Requirements

18 Months Work Experience

  • Register on the iWIL website. This is an initiative of the Department of Higher Education and Training to facilitate students with work-based training
  • Once you have registered, a work placement will be offered to you
  • The Manager overseeing your work experience must sign the work completion logbook
  • Send the logbook to the DHET through Matric College

Once the DHET has approved it, you will be awarded your Human Resource Management: NATED N6 National Diploma.

NATED stands for National Accredited Technical Education Diploma. NATED courses have their origins from the Department of Higher Education and Training. The courses were designed because of a need to fill a skills gap in the job market. One of the aims of the courses is to prepare students for the workplace. In this regard, the course includes a practical component.

You can qualify for NATED courses if you hold the following qualification:

  • Matric

Matric

You need to be a holder of either a National Senior Certificate (NSC) or a Senior Certificate (Amended) to qualify for a NATED course. 

No, you can not study NATED courses without Matric.

Remember, NATED courses have their origins from the DHET. They are also known as National Qualifications. Here are some of the reasons why you should study NATED courses:  

  • Certified at every level
  • Has a practical component
  • Accredited qualification
  • It is impressive on your CV
  • Gain soft skills 

Certified At Every Level

You get certified at every level of the course, that is, N4, N5, N6 and the Diploma level. This means that you can look for employment opportunities after each level of the programme.

Has A Practical Component

The NATED N6 National Diploma Qualification requires 18 months of work experience (Practical) component and this works to your advantage. Any potential employer will know that you have been exposed to the business environment before.

It Is Impressive On Your CV

With a NATED Qualification on your CV, you will stand out. This means that you will be employed in no time. National Qualifications are scarce skill qualifications that make you a good candidate for any potential employer.

Gain Soft Skills 

You will gain soft skills by studying NATED courses. Some of the skills that you can gain are, communication, leadership, time management, and problem-solving.

NATED subjects are the subjects that you study under the NATED courses. The certificate that you are awarded on completion of a NATED course can also be called a NATED Certificate. This is because the certificate has been issued under the NATED Programme.

Business Management NATED is a Business Management Programme studied under the NATED Programme. This programme equips you with the skills and knowledge that you need to run and manage a business. The same goes for NATED subjects. These are subjects that you study under the NATED programme.

To find out the cost of a NATED course at Matric College, contact one of our course experts. They will assess your career goals and recommend the route that you can take. This will have a bearing on how much your course will cost.

It can take between 18 – 36 months to study a NATED course. Here is the breakdown of the recommended duration of NATED courses:

COURSE LEVELRECOMMENDED DURATION
NATED N4 Certificate6 months
NATED N5 Certificate6 months
NATED N6 Certificate6 months
NATED N6 National Diploma (18 Months Work Experience)18 months
TOTAL36 months

The work experience can be done as follows:

  • At the same time as you are studying the theory part of a level
  • After completing the theory part of every level (6 months x 3 levels = 18 months)
  • After completing all the levels (18 months)

NQF levels are a way of measuring similar learning experiences. For example, Matric and Bookkeeping: ICB FET National Certificate, though different, are comparable as they are all on level 4 of the Framework.

On the other hand, N levels are only specific to NATED courses. An NQF level 3 is not equivalent to N3.

Here are the NQF levels and their N level equivalent:

N LEVEL (NATED)NQF LEVEL EQUIVALENCE
N1NQF level 2
N2NQF level 3
N3NQF level 4
N4NQF level 5
N5NQF level 5
N6NQF level 5
National DiplomaNQF level 6

Here are the main differences between a National NATED Diploma and a National Diploma:

NATIONAL NATED DIPLOMANATIONAL DIPLOMA
Designed by the Department of Higher Education and TrainingDesigned by a College OR University
Has a compulsory practical componentHas no compulsory component
Is broken down into parts: N1, N2, N3, N4, N5 and N6Resulting in a single qualification
Can take between 6 months to 4 years to completeCan take between 1 to 3 years to complete

NCV courses allow students to master skill sets away from a traditional school environment. NCV courses give students the chance to become self-employed on completion.

A National Certificate (Vocational) provides learners with workplace-based skills sets while completing Matric. Graduates of NC(V) courses can become entrepreneurs. NATED courses produce career-oriented students but this does not stop NATED graduates from becoming Entrepreneurs too. The two programmes were designed by the DHET and are all scarce skills-based courses.

The N6 Certificate has 60 credits. Here are the credits of a NATED Programme.

NATED COURSE LEVELCREDITS
NATED N4 National Certificate60
NATED N5 National Certificate60
NATED N6 National Certificate60
NATED N6 National Diploma180

Small Business Financial Management: ICB National Certificate

SAQA ID: 48736
Course Credits: 120
NQF Level: 4
Qualification Title: Small Business Financial Management: ICB National Certificate
Qualification Type: National Certificate
Course Duration: 9 to 12 months

Entry Requirements

  • Be 16 years or older
  • Grade 11 Certificate. You need to prove that you completed and passed Grade 11 OR
  • NQF level 3. If you do not have the above, you can apply with an equivalent NQF 3 level qualification.
  • Ability to read and write in English

Course Subjects

  • Business Management
  • Bookkeeping To Trial Balance
  • Business Literacy

ICB Business Management Financial Accounting National Diploma

SAQA ID: 20366
Course Credits: 280
NQF Level: 6
Qualification Title: ICB Business Management Financial Accounting National Diploma
Qualification Type: National Diploma
Course Duration: 24 to 36 months

Entry Requirements

  • Be 16 years or older
  • Grade 11 Certificate. You need to prove that you completed and passed Grade 11 OR
  • NQF level 3. If you do not have the above, you can apply with an equivalent NQF 3 level qualification.
  • Ability to read and write in English

Course Subjects

  • Office and Legal Practice
  • Business Management 2
  • Marketing Management and Public Relations
  • Financial Statements
  • Human Resources Management and Labour Relations

An ICB course is a study programme designed by the Institute of Certified Bookkeepers (ICB). ICB is an independent examinations body and it offers the following ICB Business Management courses: 

An ICB Certificate is a Certificate awarded under the ICB Programme. ICB Certificates are awarded by the quality assurance body FASSET. Your course completion certificate is awarded by ICB.

An ICB Qualification is a Certificate or Diploma awarded by ICB. ICB offers both Certificate and Diploma courses.

The independent external examination body for accredited business qualifications in southern Africa (ICB) has been in existence since 1931.

You can register with the ICB through their Student Portal. The ICB Student Portal is a connection between you and ICB. Here is what you can do on the Student Portal:

  • Registration as an ICB student
  • Exam entrance and registration 
  • Exam results for distance learning students
  • Update your detail
  • Make payments to the ICB

You will have access to MACCI as soon as you register for your exams through the Student Portal. You will receive your MACCI log in details. Here is what you can do on the ICB MACCI portal:

 Get course updates 

  • Access your PoE
    • Write and submit your assignments 
    • Write online tests
  • Write your examinations
As soon as you are ready to study, you will need to pay your annual student registration fee. After payment, you can register for your exams. Registration for your exams will enable you to build your Portfolio of Evidence.

Portfolio Of Evidence (PoE)

The Portfolio of Evidence is an important part of your learning journey as it enables you to prepare for your exams. You can not properly prepare for your exams if you do not have a Portfolio of Evidence. Since the beginning of April 2021, all Portfolios of Evidence have been converted to a digital format regardless of whether you are a distance learning student or a classroom-based student. The Portfolio of Evidence is accessed through the ICB MACCI platform.

Assignments

In phases 1 and 2 of your PoE, the assignments are completed online. The assignments are also auto-marked. You will receive immediate feedback on your submitted assignments. You will need to download the assignment for phase three of your PoE and complete it offline. After completing the assignment, you will need to scan it and upload it to the Portfolio of Evidence. The assignments are not timed but you will need to complete them in a single login.

Tests

Two online tests need to be completed as part of the Portfolio of Evidence. The tests are part of phases 1 and 2. Tests are written online and are auto-marked. You will receive feedback immediately. Unlike the assignments, the tests are timed. The tests are designed in such a way that there is no time to look for answers. This means that you have to know your work well.

Exams

ICB exams are written throughout the year. For you to be allowed to write your final exams, you need to meet the following conditions:
  • You must have completed all the formative assessments, that is, the three assignments and the two online tests
  • You will need to submit your Portfolio of Evidence online before the start of an exam. For students who are writing the paper-based exam, the Portfolio of Evidence must be submitted at least 48 hours before the exams.

Online Exams

Online exams are written in February, April, June, August, October, and December. The 3-hour exams start from 01:00 pm to 04:30 pm. You get 30 minutes to set up your computer. You will write your final exams on the MACCI platform. You will need to keep an eye on the ICB website for the actual dates.

Paper-Based Exams

When we talk about paper-based exams, it means that you have opted to go to an examination centre to write your exam. Paper-based exams are written in March and August. The 3-hour exam starts from 09:00 am to 12:30 pm. The extra 30 minutes is for you to set up your computer. Keep an eye on the ICB website for the actual dates.
NOTE: ICB venues have limited capacities due to COVID-19 compliance

You can only book for an exam if you are a registered student. Here are the steps that you take to book an exam:

  • Log in to the Student Portal
  • Click on Enter Assessment 
  • From the drop-down menu, select the subject/s 
  • Choose the exam venue
  • Click on Search for Available Assessment Dates
  • Select the preferred exam date

Online exams are environmentally friendly. They save on paper. They reduce the carbon footprint resulting from the logistics of distributing the exam papers to different exam centres. Online exams have advantages both to the student and the examiners. Here are other advantages of online exams:

  • Save money
  • Save time
  • More secure
  • Convenient   

Save money

Online examinations also save money on examiners as there are no printing costs and no logistics costs. Money is also saved on examination facilities, facilitators, and invigilators to oversee the exams. 

Save time

Online exams save students time by eliminating the time it takes to travel to and from examination locations. Online exams are usually auto-marked. This means that teachers do not have to spend time marking exam papers. Students get their results without much delay.

More secure

With online exams, leaks are less common since there are no physical papers. Physical papers usually go missing during the printing process. Examiners can make use of question banks that select questions at random. This means that almost no two exams are the same, further minimising the chances of cheating.

Convenient

With ICB, students can select the exam time that suits them best since the exams are online. Students can also write their exams from almost anywhere.

As a distance learner, you can process an exam postponement on the Student Portal. Here are the steps that you will need to take to postpone an ICB exam: 

STEP 1: Click the “My Exams” tab

STEP 2: In the “My booked exams” table, you will see a list of exams you are currently booked for and be able to view confirmations for these

STEP 3: In the next table “My postponement options” you will see all future exam dates that you can postpone your booked exams to. You must click on the “postpone” button next to the date you want to postpone your exam to

STEP 4: Once you have clicked “postpone”, a list of venues will become available to choose from. For online exams, only one venue is applicable, which is “Online Exam (on Macci)”.

A Fasset Certificate is a qualification that is issued by Fasset. Fasset is the Finance and Accounting Services Sector Education and Training Authority. ICB certificates are certified by Fasset.

To become a bookkeeper you will need to study the following ICB Bookkeeping courses:

The ICB offers business and accounting courses. CIMA offers training in qualifications in Management Accounting. CIMA grants exemptions to the qualifications the ICB offers. ICB graduates holding the Financial Accounting: National Diploma can apply to CIMA for up to 6 exemptions.

Yes, Bookkeeping is a good career choice. Remember, Bookkeeping is a scarce skill. Scarce skills are on demand. Bookkeepers earn competitive salaries.

No, ICB is not closed. It has been open since 1931. It is still an independent external examiner in Business and Accounting courses.

Our Accreditation

All NATED and ICB courses are accredited. Here are the bodies that NATED and ICB courses are accredited with:

SAQA

SAQA is responsible for monitoring and implementing the National Qualifications Framework (NQF). All NATED and ICB courses are registered with SAQA.

DHET

The DHET is one of the two National Departments that is in charge of education and training. NATED Courses fall under Higher Education and Training.

ICB

The Institute of Certified Bookkeeper is the independent examiner of all ICB courses. The ICB is quality checked by FASSET. On completion of your course, ICB will issue you a Certificate of completion while FASSET will certify you.

QCTO

This Council is responsible for ensuring that all trade and occupational qualifications meet national and international standards. NATED and ICB Courses fall under occupational training.

Why Choose To Study Management Courses Via Distance Learning?

To study for the NATED Educare programme, you must be able to study by distance learning. Distance learning is a form of online learning. Here are the advantages of studying by distance learning:

  • Flexibility
  • Cut transport costs
  • Study anywhere
  • COVID-19 safe
  • Earn and learn at the same time

Flexibility

There is flexibility in studying by distance learning. You plan your study timetable. By studying through distance learning, you will never miss a class. You can study at your own pace in your own time. 

Cut Transport Costs

With distance learning, there is no need to travel to classes. This way, you get to cut on travelling costs. In addition to cutting costs, you also save on time since there will be no need to travel. The time that you would have spent travelling can be used for studying. 

Study Anywhere

Distance learning affords you the opportunity to study anywhere you want as you do not have to attend classes. You will, however, need internet access to be online. Remember, you also have your Matric College issued study notes and textbooks that you can work from. 

Covid-19 Safe

By studying through distance learning,  you reduce the risk of contracting COVID-19 as you will be studying at home. If you have a smartphone, there will be no need to leave your home to visit an internet cafe. You can access relevant study material through your phone.

Earn And Learn At The Same Time

With distance learning, you can earn and learn at the same time. You can work full-time or part-time while studying. It will be to your advantage if you work at an Educare related institution. This is because you can fulfil the practical component of the NATED Educare Programme at the same time. The added benefit of this option is that you can pay for your studies this way.

Career Opportunities With A Management Qualification

Here are some of the career opportunities in Management:

  • Sales Administrator – R15 000.00 per month
  • Sales Assistant – R15 000.00 per month
  • Office Manager – R22 500.00 per month
  • Account Manager – R32 500.00 per month
  • Branch Manager – R30 028 per month
  • Financial Accounting Manager – R65 000.00 per month
  • Risk and Insurance Manager – R440 000.00 per month
  • Human Resources Manager – R45 000.00 per month

Sales Administrator 

Here are some of the duties of a Sales Administrator:

  • Process orders via email or phone
  • Check data accuracy on orders and invoices
  • Contact clients to verify missing information
  • Ensure timely deliveries
  • Maintain and update sales and customer records
  • Monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met 
  • Stay up-to-date with new products and features

Sales Assistant 

Here are some of the duties of a Sales Assistant:

  • Ensure high levels of customer satisfaction 
  • Maintain visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments

Office Manager 

Here are some of the duties of an Office Manager:

  • Organising meetings 
  • Organising company events or conferences
  • Ordering stationery and furniture
  • Dealing with correspondence, complaints and queries
  • Supervising and monitoring the work of administrative staff
  • Managing office budgets
  • Liaising with staff, suppliers and clients
  • Implementing and maintaining procedures/office administrative systems

Account Manager 

Here are some of the duties of an Account Manager:

  • Serve as point of contact for all customer account management 
  • Build and maintain client relationships
  • Negotiate contracts 
  • Develop trusted relationships with key accounts
  • Ensure the timely delivery of our solutions 
  • Communicate the progress of monthly/quarterly initiatives 
  • Develop new business 
  • Forecast and track key account metrics
  • Prepare reports on account status
  • Collaborate with the sales team 

Branch Manager 

Here are some of the duties of a Branch Manager:

  • Direct all operational aspects 
  • Assess local market conditions and identify opportunities
  • Develop business plans
  • Budgeting
  • Address customer and employee issues
  • Comply with all regulations/applicable laws

Financial Accounting Manager 

Here are some of the duties of a Financial Accounting Manager:

  • Gather and monitor financial data 
  • Prepare monthly, quarterly and annual statements 
  • Forecast costs and revenues
  • Manage tax payments
  • Organise internal audits
  • Prepare budgets 
  • Perform month-end and year-end close processes

Risk and Insurance Manager 

Here are some of the duties of a Risk and Insurance Manager:

  • Meeting and discussing with clients 
  • Managing claims and loss control activities
  • Preparing loss analysis and budgets
  • Directing the purchase of insurance programs
  • Protecting the assets of organisations
  • Identifying and dealing with any issues that may arise related to insurance or safety, which could lead to litigation if overlooked

Human Resources Manager 

Here are some of the duties of a Human Resources Manager:

  • Develop and implement HR strategies 
  • Bridge management and employee relations 
  • Manage the recruitment and selection process
  • Nurture a positive working environment
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • Assess training needs

The highest paying management position is the Chief Executive Officer (CEO). CEOs earn the highest salary of all management positions. They drive the organisation and are responsible for the success of the company.

Here is why you should consider studying a Management course:

  • Management is a scarce skill. Management is in demand. Every organisation needs a Manager. Organisations, communities, and societies achieve more if the resources at their disposal are planned, organised, and controlled effectively. Hence, the need for a Manager in all organisations. You will be readily employed on completion of your Management course.
  • Learn soft skills. Studying Management courses can teach you a number of soft skills. The beauty of gaining soft skills is that you can use them in any work environment or your social life. 
  • Start your own business. The skills and knowledge that you gain when you study a Management course can enable you to start your own business. You are likely to be successful because you will have been equipped with the necessary skills and knowledge.  
  • Not confined to one industry. Management courses are not confined to a single industry. You can work anywhere. You can work in any industry. This also gives you a wider choice in terms of which industry you will work in and where you will work.

Yes, Business Management is a good career. This is because the field has a lot of career opportunities. Management is a scarce skill. It will also increase your chances of getting employed. It is a rewarding career as you climb up the corporate ladder.

Business Management will teach you the following:

  • Soft skills
  • Knowledge to run a business
  • To start your own business
  • To implement the theory into practice

You will acquire many skills along the way as you go on this journey of achieving a rewarding career in Management. These are some of the skills that you will need as an effective Manager:

  • Communication 
  • Leadership
  • Computer
  • Critical Thinking

Communication 

As a leader, you will communicate not only with employees but also with other stakeholders. To be effective as a Manager, you will need to have good communication skills, both written and verbal. 

Leadership

As a Manager, you will need to show leadership skills. Leaders are looked up to, not only in times of crisis but in leading an organisation into prosperity.

Computer

No one can survive in the business world without the skills and knowledge of using a computer. Most operations are in the process of being automated. To be an effective Manager, you will need to catch up with information and communication technologies.

Critical Thinking

Critical thinking skills allow you to go above and beyond expectations. This can lead to, for example, the organisation’s profitability, expansion into other territories and raising the morale of employees.

According to wikiversity.com, Management is both an art and a science. It is considered a science because it has an organised body of knowledge that contains certain universal truths. It is called an art because managing requires certain skills which are unique to individual managers.

There are different levels of Managers. One level of a Manager may report to another higher level of a Manager. Here are the different levels of Management:

  • Top-Level
  • Middle-Level
  • First line
  • Team Leader

Top Level

Top-level Managers are the ‘bosses’ of the organisation. They are responsible for the long-term success of the organisation. Here are examples of the titles of top-level Managers:

  • Chief Executive Officer (CEO)
  • Chief Operations Officer (COO)

Middle Managers

This level of Management is the link between the Top-Level Managers and the First Line Managers. They receive strategic plans from the top and turn them into operational plans for the First Line Managers. They provide leadership in implementing directives from top management.

First Line Managers 

This is the entry-level of Management. This level of a Manager is in close contact with the workers. They are responsible for implementing the operational plans of the organisation. Here are examples of titles for First Line Managers:

  • Foreman
  • Supervisor
  • Section Manager
  • Shift Manager
  • Assistant Manager

Team Leaders

A Team Leader is a Manager that may be appointed to manage a particular task or activity. Team leaders can be responsible for the following: 

  • Developing deadlines
  • Providing training
  • Communicating instructions
  • Ensuring the team is provided with the required resources

Yes, Managers are in demand. Remember all ICB and NATED courses are scarce skills courses. With a scarce skill, you will be employed in no time on completion of your Management course.

No, NATED and ICB Management courses do not require Maths. For a NATED Management course, you need a Matric or a Matric Equivalent Qualification while the minimum requirement for an ICB Business course is a Grade 11 or Grade 11 Equivalent.

A management style is a way that a Manager works to achieve his / her goals. There are three categories of management styles, these are:

  • Authoritative
  • Persuasive
  • Paternalistic

Authoritative

This management style is where a Manager dictates exactly what they require employees to do. Employees are expected to follow orders and not to question anything. Those who do not comply are punished. This type of Manager monitors employees closely. The manager believes that without his supervision, employees will not perform their duties. 

Persuasive

This type of Manager uses persuasive skills to convince employees that his unilateral decisions are good for them and the organisation.  

Paternalistic

In this type of management style, the Manager acts with the best interests of the employees at heart. Decisions are explained to employees but there is no room for collaboration or questioning. Upskilling and employee education are valued.

Autor: Collin Wilbesi
Editor: Amy Venter
Date Published: March 14, 2022