Child Psychology Comprehensive Course

This is the last level of Child psychology course that Matric College offers in partnership with Skills Academy. In this course, you will get to understand child psychology and how to better deal with the parents.

A male and female business partners in suits, carrying files and standing next to each other.

 

Course

Comprehensive Certificate In Child Psychology

Programme Type

Provider Programme

Award Type

Skills Academy Comprehensive Certificate In Child Psychology

Award Issued By

Skills Academy

Accredited By

Not Applicable

Course Duration

12 Months

Entrance Criteria

Anyone can study (must understand English)

1. Introduction to Business English

2. Communicating with Children

3. Learning Psychology

4. Child Development

5. First Aid Concepts

6. Telephone Courtesy and Customer Service

7. Time Management

 

1. Introduction to Business English

  • Introduction to communication
  • Non-verbal communication
  • Business writing
  • Speaking, listening and reading skills
  • Meetings
  • Presentations
  • Work readiness

 

2. Communicating with Children

  • Module 1 – Helping children deal with their feelings:
    • Understand the importance of attentive listening skills to help children feel accepted
    • Recognise the importance of acknowledging feelings with a word
    • Define and be able to practise the process of giving feelings a name
    • Understand the concept of giving a child his or her wishes in fantasy
  • Module 2 – Engaging cooperation:
    • Describe what you see, or describe the problem
    • Give information that will encourage your child to cooperate
    • Explain what you mean with a word
    • Describe what you feel
    • Know when to write a note to communicate with your child
  • Module 3 – Alternatives to punishment:
    • Point out a way to your child to be helpful
    • Express strong disapproval without breaking down character
    • State your expectations
    • Show your child how to make amends
    • Offer a choice
    • Take action
    • Allow your child to experience the consequences of misbehaviour
    • Be able to solve problems with a list
  • Module 4 – Engaging autonomy:
    • Let children make choices
    • Show respect for a child’s struggle. Not ask too many questions
    • Not rush to answer questions
    • Encourage children to use sources outside the home. Not take away hope from a child
  • Module 5 – Praise:
    • Describe what you see in order to praise your child
    • Describe what you feel when you give praise
    • Sum up your child’s praiseworthy behaviour with a word
  • Module 6 – Freeing children from playing roles:
    • Look for opportunities to show your child a new picture of himself or herself
    • Put children in situations where they can see themselves differently
    • Let children overhear you talk positively about them
    • Model the behaviour you would like to see in your child
    • Be a storehouse for your child’s special moments
    • When your child behaves according to the old label, state your feelings and/or your expectations
  • Module 7 – Practical advice

 

3. Learning Psychology

  • Approaches to Early Learning:
    • Learning psychology
    • Social, moral and cognitive development
    • Individual differences and disabilities
    • Learning and cognition
    • Behavioural perspective
    • Cognitive perspective
    • Social cognitive perspective
    • Constructivist approach
    • Motivation
  • Conditions for effective learning:
    • The learning process
    • Contemporary perspectives on effective learning process
    • Factors that contribute to individual differences in performance as an output of learning
  • Brain-Based Learning:
    • Effects of brain damage
    • Substances influencing brain activity
    • Understanding perception
    • Perception effects on learning
    • Areas of visual perception
    • Areas of auditory perception
    • Perception and reality
  • Personality and Temperament Traits:
    • Classic child development temperament traits
    • Humanistic theories
    • Personality
    • Jung’s theory
    • Five-factor model
    • Locus of control
    • Motives
    • Openness to experience
    • Conscientiousness
    • Extraversion
    • Agreeableness
    • Neuroticism
  • Self-Awareness and its Effect on Learning:
    • Self-concept and its nature
    • Self-esteem and its influence on learning
    • Self-esteem, grades and relationships
    • Ways to enhance self awareness
    • Strategies for self-motivation
    • Developing direction

 

4. Child Development

  • Growth and development:
    • The difference between growth and development
    • Ages and stages of development
    • Factors affecting growth and development
    • Self-image as a factor affecting early childhood development
    • Promoting self-esteem among children and teens
    • The whole child
    • Domains of development in the context of the whole child
  • Learning in the Early Years:
    • The development of the brain and how it impacts on learning
    • How the senses and the feedback of movement develop early learning
    • The roles of walking, talking and pretending in developing early learning
    • The importance of people in early stimulation
    • Definition of play in the early years
    • Categories of children’s play
    • The social stages of play
    • Types of play in the domain of development
    • Principles involved in making and selecting play products
    • The use of play products and play props
    • How technology stimulates early learning
    • Examples of how children in the different categories of early childhood use technology to learn
    • Definition of perception
    • Categories of perception
    • Example of how children in the different categories of early childhood use perceptual abilities to learn
    • Definition of learning styles
    • The types of learning stimulated by different learning styles in the various stages of early childhood
  • Inclusion and Special Needs:
    • Inclusion and Special Needs
    • The definition of inclusion
    • Barriers to inclusion
    • Special needs within the context of inclusive practice
    • Learners with barriers to learning and development – how their different needs can be met
    • Common problems found in early childhood
    • The importance of early identification
    • The importance of identifying children who are gifted
    • Guidelines for teaching gifted and talented children
    • Organisations that can assist parents and caregivers
  • Diversity in Early Childhood:
    • The meaning of diversity in the context of inclusive practice
    • Plan, draft and administer a questionnaire to share ideas on how people feel about living in a diverse society
    • How culture, socio-economic conditions, HIV/AIDS and gender affects early childhood development learning
    • The importance of an anti-bias approach in early childhood

 

5. First Aid Concepts

  • The medical-legal implications and principles of First Aid
  • Elementary human anatomical structures
  • Appropriate First Aid procedures

 

6. Telephone Courtesy and Customer Service

  • Quality Customer Service:
    • You play a key role
    • Customer service is everyone’s responsibility
    • The importance of the telephone
    • Within your organisation
  • Proper Telephone Skills:
    • Handling the telephone
    • Mastering voice inflection
    • Using your best voice
    • Addressing the caller
    • Answering the telephone
    • Practicing effective listening
    • Managing objections
    • Learning the art of negotiation
    • Making the service follow-up call
    • Asking questions
    • Making the outbound service call
    • Delivering bad news
    • Managing different caller behaviours
    • Managing telephone messages
    • Managing the customer call-back
    • Avoiding statements that give the wrong impression
    • Managing technology
    • Closing the conversation
  • Understanding Customer Needs:
    • Take time to understand
    • What your customer wants
    • Interpreting customer needs
    • Attitude is your key to success
    • Quality customer service define
    • Managing the customer’s perception
    • Create a positive image

 

7. Time Management

  • Time management:
    • The importance of time management
  • Knowing yourself:
    • Knowing yourself
    • Breaking time-wasting habits
    • Analyse your time
  • Organising your time:
    • Organising your time
    • The daily planner
    • Weekly planner
    • Monthly planner
  • Time savers and time wasters:
    • Identify priorities
    • Efficient reading
    • Managing verbal information
    • Managing electronic information
    • Organising time with others
    • Organising time with others
    • Handling visitors
    • Office interruptions
    • Effective delegation
    • Team time management
  • Just do it!
    • Let’s look at the tools we have acquired in this textbook
    • Tools for overcoming bad habits
    • Saving and making the most of your time

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Last Updated: January 20, 2020