Child Day Care Certificate Course

This Child Day Care: Certificate Course is offered by Matric College in collaboration with Skills Academy. Take your studies to the next level by enrolling for this 8 month course. Build on the skills you already have and improve your chances of landing your dream job. 

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Skills Academy Child Day Care Certificate

Programme Type

Provider Programme

Award Type

Skills Academy Proficiency Certificate In Child Day Care

Award Issued By

Skills Academy

Accredited By

Not Applicable

Course Duration

8 Months

Entrance Criteria

Anyone can study (must understand English)


This subjects for this certificate course is listed below: 

1. Introduction to Business English

2. Child Day Care DCD-101

3. First-Aid Concepts

4. Customer Satisfaction


1. Introduction to Business English

  • Introduction to communication
  • Non-verbal communication
  • Business writing
  • Speaking, listening and reading skills
  • Meetings
  • Presentations
  • Work readiness


2. Child Day Care CDC-101

Growth and Development:

  • Identify and explain growth and development
  • Identify and explain the factors affecting growth and development
  • The domains of development in the context of the whole child

Learning in the Early Years:

  • How children develop learning in the early years
  • How play stimulates early learning
  • How technology stimulates early learning
  • How perceptual abilities influenced early learning
  • How learning styles stimulate early learning

Inclusion and Special Needs:

  • Inclusion and special needs as an aspect of inclusion
  • Definition of inclusion
  • Barriers to inclusion
  • Special Needs within the context of inclusive practice
  • Common problems found in early childhood development
  • The importance of early identification
  • The importance of identifying children who are gifted
  • Organisations that can assist parents and caregivers and provide advice

Diversity in Early Childhood:

  • The meaning of diversity in the context of inclusive practice
  • Reflect on and share personal feelings about living in a diverse society
  • Plan, draft and administer a questionnaire to share ideas on how people feel about living in a diverse society
  • How culture, socio-economic conditions, HIV/AIDS and gender effects early childhood development and early learning
  • The importance of an anti-bias approach in early childhood.


3. First Aid Concepts

  • The medical-legal implications and principles of First Aid
  • Elementary human anatomical structures
  • Appropriate First Aid procedures


4. Customer Satisfaction

Clearing the barriers:

  • Customer relationship skills can build success
  • Dealing with difficult people
  • Burn-out: A common threat to customer satisfaction
  • The secret to successful cooperation

Building the foundation:

  • Understanding your customers
  • The problem with customer service
  • The customer is not always right
  • Problem solving

Using the tools:

  • Cooperation techniques
  • Building motivation with customer feedback

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Last Updated: January 20, 2020